All In-store technology articles – Page 5
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Interview
Q&A: Ikea exec talks new tech and how AR can transform the in-store experience
Ikea’s country marketing manager Helena Gouveia, along with immersive tech company Warpin CEO Emma Ridderstad and partner director Eva Kindlundh, speaks to Retail Week about the in-store augmented-reality partnership
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Analysis
Five of the most disruptive moves in retail history
From the emergence of Amazon to the rise of subscription boxes, we take a look at five of the most disruptive moves in retail from the past 20 years ahead of next week’s live virtual discussion Disrupt or be disrupted: the retailers succeeding in a permacrisis
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Retail Voice
Why AI is the ultimate colleague
With excellent customer experience now the formula for retail success, Zendesk’s Eric Jorgensen discusses why AI could be the ultimate colleague in delivering this.
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News
Ikea launches in-store AR game with Meta
Ikea has helped to develop a new augmented reality (AR) experience that teaches customers about marine life and sustainability.
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Analysis
How Dunelm is making itself at home in a volatile market
Homeware and furniture retailer Dunelm’s total sales are 43% higher than they were pre-pandemic in the first half of 2020. So what is it doing to deliver growth when its rivals have struggled?
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Interview
Q&A: Jeroboams CEO Matthew Tipping on in-store tech, the labour shortage and branching out of London
Jeroboams has carved a name for itself as London’s local wine merchant since it began trading more than 30 years ago, with its trade distribution arm dating back to 1934, but it’s not resting on its laurels.
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Innovation of the Week
Special report: 16 retail innovations to inspire your business
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts
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Retail Voice
Three tips to boost in-store profits in 2023
With a whole succession of record-breaking issues hindering the retail sector, Maze’s Mark Rice examines three ways firms can look to push profits.
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Analysis
Strategy spotlight: Five ways Sainsbury’s will stand out in a fiercely competitive market
As Costcutter-owner Bestway takes a stake, Sainsbury’s finds itself holding a challenging middle-market position between the discounters at one end, and Waitrose and Marks & Spencer at the other. Retail Week’s Prospect analysts explore five ways Sainsbury’s will differentiate itself in a fiercely competitive market.
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News
Sephora returns to the UK with new London flagship store
Sephora has announced its return to the UK and the opening of its London flagship store years after its British store closures in 2005 as it combines the use of “human touch and technology” for UK shoppers.
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Analysis
Five tech trends that will define retail in 2023
Which burgeoning technology will take centre stage in 2023 and what opportunities will it present for retailers? We put the question to a panel of tech experts
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Opinion
‘As Amazon falters, now is the moment for omnichannel retailers to excel’
As the tech giant wobbles and footfall recovers, smart multichannel retailers have a genuine opportunity to ‘do what Amazon does not’, writes Lisa Byfield-Green
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Retail Voice
The new way for retailers to sell, serve and fulfil
Given the ever-rising costs of doing business online and the increasing rate of new store openings by pureplays, we can perhaps finally move away from the spurious argument over whether the store has a future, says Cegid’s Olivier Chiono
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Analysis
Strategy spotlight: Five ways Burberry has refined its strategy to unlock long-term growth
“Modern British luxury” was the headline of new Burberry CEO Jonathan Akeroyd’s strategy, which was revealed during the fashion brand’s interim results in November 2022. Targeting medium revenue growth to £4bn, our Retail Week Prospect analyst team examines Burberry’s plan to unlock this next phase of growth
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News
Exclusive: H&M Regent Street revamp to offer rental and beauty in UK firsts
H&M’s revamped Regent Street store will feature clothing rental and a beauty bar in two UK firsts, Retail Week can reveal.
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Retail Voice
How traceability can offer a sustainable future
Sustainability is good – and it is good business, says Fujitsu UK’s Dominic Ferrara, but what are the challenges retailers face when it comes to traceability and, most importantly, what are the solutions?
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Retail Voice
Five reasons why loyalty programmes are broken – and how to fix them
For consumers, loyalty programmes can be limited in value, difficult to combine and easy to forget about. For retailers, they’re inflexible, expensive to run and difficult to drive value from, writes Libra Incentix’s Andrew Doxsey.
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Analysis
The Tech List: 50 digital leaders driving retail innovation
Retail Week’s definitive index of the most influential leaders in digital commerce publishes today. The Tech List is a celebration of the people progressing innovation worldwide
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News
Boots, Asda, M&S and B&Q to team up with start-ups to solve biggest challenges
Retail leaders from some of the biggest names in the business will come together next month to discover the innovators solving the industry’s trickiest challenges.