All In-store technology articles – Page 9
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Retail VoiceHow physical retail is being redefined through smartphones and AR
Coinciding with his business’ appearance at Retail Week’s Stores Week, Scandit’s Christian Floerkemeier explains why now is the perfect time to invest in AR to align offline and online operations and improve the in-store experience for both customers and colleagues.
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Retail VoiceWatch: Currys PC World shares in-store CX secrets for the new retail era
One month since non-essential retail reopened in England, Currys PC World and its technology-led marketing partner Team ITG sit down to explore the current landscape and how customer behaviour has changed as a result of the pandemic. In this video, they discuss the key trends shaping retail and share unique insights for retailers to get ahead in 2021 – shining a spotlight on in-store CX, omnichannel marketing and sustainability
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Retail VoiceCould stockless stores be the future of the high street?
As retailers learn the lessons of the pandemic, the future could see a dramatic change in the traditional model, with stockless stores as the way forward, argues Alex MacPherson, director of solution consultancy and account management at Manhattan Associates
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AnalysisRevealed: The world’s top 40 start-ups helping retailers rebuild after Covid
Retail Week’s annual Discovery report celebrates the start-ups powering retail innovation at a time when it is needed most and features cutting-edge solutions helping Tesco, Nespresso, AO.com, Marks & Spencer and more
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GalleryFirst look: Amazon’s first-ever hairdressing salon concept to launch in London
US tech giant Amazon is set to open its first-ever Amazon Salon in east London, trialling some of its newest technology and stocking products from its new dot-com beauty hub.
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Retail VoiceThree ways SD-WAN can get you on the road to digital transformation
SD-WAN offers the ability to maximise your network’s potential and boost CX at the same time, says TNS Payments Market global managing director John Tait.
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AnalysisIncubator: The companies unlocking the potential of video and social commerce
In our new series, Incubator, Retail Week has assembled a panel of experts to highlight the most innovative and exciting tech firms and start-ups that can help retailers turbocharge their strategies and adapt to changing consumer habits.
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AnalysisThe Disruptors: Seven businesses changing the face of food retail
Our new series, The Disruptors, highlights the businesses that traditional retailers should be keeping a close eye on as a new breed of competitors emerges post-pandemic.
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Opinion‘Amazon stores are an ally, not an enemy, of town centres’ retail revival’
As once-powerful names such as Debenhams and Topshop exit town centres, there has been an unlikely newcomer to UK bricks-and-mortar retail – Amazon.
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GalleryStore gallery: Amazon unveils first UK store in fresh assault on grocery sector
Amazon has unveiled its new format convenience grocery store in London today, Amazon Fresh, which marks the online giant’s first foray into bricks-and-mortar retail outside of the US.
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Retail VoiceWinning hand – how gift cards can boost your brand
With home-working and online shopping now the new normal, Heather Rogers, senior director of ecommerce at Blackhawk Network Europe, believes the gift card market is a huge untapped source of revenue.
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AnalysisAnalysis: Is this the death of cash?
The contactless limit was upped to £100 in yesterday’s Budget. With the use of cash already plummeting, is this its final nail in the coffin? Retail Week reports on the implications of a cashless society.
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Retail VoiceHow to empower consumers with frictionless self-service journeys
Retailers today face many challenges. Consumption patterns have changed – and keep on changing – and Covid has only expedited this change process.
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Opinion‘Retailers must rebuild after Covid crisis – start-ups can help’
Last year’s Retail Week Discovery 50 (which I was also lucky enough to judge) feels a bit like it was a lifetime ago.
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Retail VoiceWhy store footfall control should be a top priority
With managing store footfall more important than ever before, Adam Presdee, service director at GEZE UK, explains how technology can help retailers keep both shoppers and staff safe.
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Retail VoiceFive ways contactless click and collect will drive customers back to stores
In what have been challenging times for most retailers, contactless click and collect offers them a safe way to entice customers back into shops.
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Retail VoiceHow retailers can use tech to maximise sales
Retail is cut-throat. In order to avoid more closures and layoffs, retailers need to implement the right tech to maximise sales and revenue, says John Bates, chief executive of Eggplant.
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OpinionFour ways to better merge physical and digital: lessons from global retail
How can retailers better merge the physical and digital worlds? Nicki Sprinz, managing director of digital experience agency ustwo, shares examples from around the world.
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AnalysisDigital tools have empowered staff during the pandemic, says M&S stores boss
New technology and tools have helped store staff to make quicker decisions and better serve customers, a panel of experts told Retail Week’s Building tomorrow’s workforce: how to work smarter’ virtual event.
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GalleryStore gallery: Inside Asda’s first On the Move convenience store
Asda has opened its first ‘On the Move’ petrol station forecourt store as the grocer dips its toe into the convenience market.