All Innovation & disruption articles
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Innovation of the Week
The Perfume Shop is using holograms to ‘revolutionise’ customer experience
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Analysis
What will 2025 bring? Primark, Tesco, Amazon, Sephora and H&M bosses predict the year ahead
Looking ahead: What will shape retail in 2025? We’ve asked the top bosses in British retail to gaze into the horizon and give us their predictions for the industry’s next chapter.
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Analysis
2025’s biggest retail tech trends: Robots, video content, and employee equipment
Retail Week has named the industry’s 50 top global innovators – and with it the shared tech investment priorities among them. We look at four areas the transformative businesses are betting big on
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News
Virgin Media O2 has opened a Westfield flagship
Virgin Media O2 has opened a new flagship in Westfield, Stratford, to bring a “complete connected retail experience” to customers.
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Innovation of the Week
Boden partners with Peak AI to optimise trading and sales
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Opinion
‘After years of erosion, it’s time to reclaim retail’s lost profit pool’
Retail’s profit margins have been eroded over years, but OC&C’s Matt Coode has some imaginative ideas about how they can be boosted by embracing the great position of strength retailers hold as a window to the consumer
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Analysis
Selfridges, Currys and Nobody’s Child among world’s top 50 retail innovators
The UK is home to almost a third of the retailers and brands leading the way in tech and digital advancements globally, Retail Week’s new report reveals
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News
Gymshark launches innovation lab to find ‘game-changing solutions’
Fitnesswear retailer Gymshark is on the hunt for exciting start-ups to join a newly launched innovation programme.
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Retail Voice
Retailers must step up collaboration to meet net-zero obligations
With businesses struggling to meet the publicly stated net zero goals, Wincanton’s James Hurrell examines what retailers can do to drive better ways of working.
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Innovation of the Week
Ninja partners with US smart TV company for shoppable ads
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Gallery
H&M unveils new tech-savvy concept store in UK first
Swedish fashion giant H&M has reopened its store at London’s Westfield shopping centre, Stratford, following a makeover that brings a new “innovative” store concept to the UK for the first time.
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News
Currys is making tech upgrades and store improvements ahead of Christmas
Currys is making enhancements to its omnichannel offering through tech upgrades and in-store improvements ahead of the busy festive season.
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News
Ted Baker UK and European wholesale arm snapped up by former Barbour MD
The former managing director of fashion retailer Barbour has snapped up the UK and European wholesale arm of collapsed Ted Baker.
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Analysis
AI adoption: What are the barriers to entry and how can retailers overcome them?
AI is not a new phenomenon, yet retailers are at different stages of implementation with some having leveraged AI long ago in the supply chain, whereas others are still finding their feet with the tech
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News
Amazon research reveals independent sellers are using data and AI to boost Black Friday sales
Amazon research has revealed that many independent sellers on the platform are looking to leverage data and AI tools to capture a larger portion of sales over the Black Friday and Christmas season.
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Analysis
10 retailers nailing online UX – and what you can learn from them
This deep dive is the fourth in our ‘Consumer 2025 – from acquisition to advocacy’ series.
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Innovation of the Week
Levi’s has launched personalised shopping experience on Amazon’s Alexa
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Analysis
Retail 2025: How Molton Brown, Mamas & Papas and N Brown are taking ESG seriously
Retailers are taking heed of environmental, social and governance (ESG) matters, and in many cases are also realising the commercial benefits that come with focusing on these issues as opposed to solely chasing profit at all costs.
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Analysis
The Innovation Report: 50 global retailers powering tech transformation
Retail Week’s inaugural index of retailers and brands driving digital innovation is published today. The report is a celebration of inspiring businesses leveraging tech for growth.