All Innovation & disruption articles
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Innovation of the Week
Amazon launches its Gen-AI-powered Rufus chatbot in the UK
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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News
M&S turns to AI and social media spending to boost sales and attract Gen Z shoppers
Marks & Spencer is ramping up its growth strategy with an “accelerated pace of change” across digital, data and tech as it uses AI and social media spending to attract younger shoppers.
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Analysis
Harnessing the power of content: The strategies setting Elemis, Boots and Nike apart from the competition
This deep dive is the third in our ‘Consumer 2025 – from acquisition to advocacy’ series.
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Interview
Q&A: Former NOTHS exec Ella d’Amato on disrupting social commerce with her new platform
Retail Week sits down with former Not On The High Street (NOTHS) executive Ella d’Amato to talk about her new review-based shopping platform which aims to disrupt the social commerce space.
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News
Nearly one in five shoppers are primarily using AI tools when purchasing products
Nearly one in five consumers now use AI tools as their primary source of information when choosing a product to buy, according to a new survey.
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Interview
Buy It Direct: The online retailer disrupting the market through growth
Buy It Direct Group has reached the milestone of 25 years in the retail game, acquiring tech, electricals, furniture and bathroom brands along the way.
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Events
Innovation Summit 2024
Virtual fitting rooms. Metaverse makeup labs. Frictionless checkouts. Fresh meal vending machines. Hyper-personalised marketing. The age of innovation has arrived and it’s here to stay. But how can you keep up?
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Innovation of the Week
Innovation round-up: Hologram training, reviving the metaverse, palm payments and more
Here we bring you our summer roundup of innovations that caught our attention over the past three months.
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Analysis
Is Pinterest for business the next big disruptor in social ecommerce after TikTok and Instagram Shop?
Retail Week takes a closer look at Pinterest for business, the next big social media for business that brands and retailers should keep an eye on.
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News
Amazon’s drone delivery trial given green light in the UK
Amazon is set to start testing the use of its drone delivery service, Prime Air, in the UK by the end of the year.
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Analysis
Shoppable TV ads: The next big thing in the retail media revolution?
Retailers are constantly looking for new ways to reach consumers, gain loyal customers and boost sales.
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News
Amazon has opened a new hi-tech fulfilment centre in Leeds creating 2,000 jobs
Ecommerce giant Amazon has opened a new £500m robotics fulfilment centre at Gateway 45, Leeds, creating 2,000 jobs by November.
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Opinion
‘The barriers between retail channels are fading and we’re moving into a new era’
The first ecommerce transaction took place three decades ago this month and online went on to revolutionise retail. Shopify’s Deann Evans considers what comes next as retailers move beyond an omnichannel model
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Innovation of the Week
Sainsbury’s removes friction with new checkout technology
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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News
CMA has started investigating Amazon’s partnership with AI start-up
The Competition and Markets Authority (CMA) has begun an investigation into whether Amazon’s £3bn investment into an AI start-up has caused less competition.
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News
Asos has teamed up with Microsoft to reach ‘operational excellence’ with AI
Fashion retailer Asos has teamed up with Microsoft to bolster its “operational excellence” via greater use of AI.
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Interview
Q&A: Alibaba.com president on its Olympics venture, the age of AI and supporting SMEs
On the day Alibaba.com announced the launch of a new AI tool and a venture with the International Olympic Committee in Paris, Retail Week caught up with president Kuo Zhang to discuss AI, helping athletes start businesses and other tech innovations in the works
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Innovation of the Week
Tala's founder has launched an AI business to democratise content creation
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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News
B&Q is trialling robot deliveries
Shoppers in Milton Keynes, Buckinghamshire, can have DIY supplies delivered by a robot as part of a B&Q trial.
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News
Boots Advantage Card data will be used to develop new disease treatments
Health and beauty giant Boots will use data gathered through its Advantage Card loyalty scheme to enable companies to seek new treatments for illnesses.