All Innovation & disruption articles – Page 11
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AnalysisWill the metaverse ever be a viable channel for beauty retailers?
In a week-long celebration of the beauty industry, creative agency Cult London set up the inaugural Metaverse Beauty Week (MBW), from June 12-17, on web3 platforms like Spatial, Roblox and Decentraland and a few in-person events hosted at Flannels.
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NewsNew BRC partnership to help retailers access ‘cutting-edge technology’
The British Retail Consortium has joined forces with a retail innovation firm to grant BRC members access “cutting-edge technology”.
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NewsSuperdrug rolls out personal diagnostics service in all stores
Superdrug has entered a two-year partnership with Thriva Solutions, a personal diagnostics and health platform, to roll out a nationwide service to all its customers.
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EventsSustainability Summit 2023
Retail Week’s Sustainability Summit returns for a second year on October 12, 2023, to unite retailers and brands for a morning of impactful content to help make ambitious sustainability targets a reality.
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EventsConsumer Summit 2023
Retail Week’s third annual Consumer Summit will help redefine CX strategies and take a deep dive into the consumer psyche.
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AnalysisWill AI take your retail job?
From stores to warehouses and customer service, the true potential for AI in retail is only just being explored. But what does this mean for the existing workforce?
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NewsHolland & Barrett investing in AI to improve operations and customer experience
Holland & Barrett is keen to invest in generative AI and plans to use it on a trial basis.
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Opinion‘Facial recognition is everywhere in China and people seem OK with it’
Returning to China, Retail Week analyst Hanna Hua shares her experience of how technology such as facial recognition, payments and robots is transforming shopping. Can such dramatic change be expected in the UK?
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NewsAmazon partners with 3D platform to create immersive product content
The etail giant has partnered with a 3D visualisation platform for selling partners to display immersive content on their product pages
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InterviewQ&A: The Very Group’s Paul Hornby on integrating AI into the digital customer experience
The Very Group is in the midst of a tech transformation and by 2024 it plans to migrate most of its app and website to its new Skyscape platform which will help deliver customer experience changes “more frequently and faster than ever before”
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Report StoreThe UK’s Top 30 Most Productive Retailers
Asos, Victorian Plumbing and Zalando are top of the productivity leaderboard, Retail Week’s new report reveals.
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DataRanking: Asos leads UK’s top 30 most productive retailers – find out why
Asos, Victorian Plumbing and Zalando are top of the productivity leaderboard, Retail Week’s new report reveals.
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NewsCo-op steps up expansion of robotic grocery delivery service
The Co-op is expanding the roll-out of its autonomous grocery delivery service to Wakefield in West Yorkshire.
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DataData: Exclusive findings reveal UK retail leaders’ tech investment priorities
New interviews with 50 UK retail leaders uncover the transformative tech they believe businesses must invest in to stay competitive
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Opinion‘Larger retailers can learn plenty from innovative independents’
The creativity and innovation that independents bring to the high street and the industry offer valuable lessons to all retailers, believes PwC’s Lisa Hooker
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Innovation of the WeekFrom ChatGPT to DNA testing – 13 innovations changing retail
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts
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AnalysisThree of retail leaders’ biggest headaches and how AI can address them
Here’s what retailers around the globe voted as their top concerns for 2023 and how they can use AI to tackle them
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Innovation of the WeekInnovation of the Week: Albert Heijn trials ‘True Price’ to reveal real cost of food
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
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AnalysisThe Disruptors: Five brands changing the game in sports and fitness
The latest instalment of Retail Week’s Disruptors series showcases the brands making waves in the sports and leisure sector
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InterviewQ&A: Alibaba’s Roland Palmer on Brexit and what UK retail can learn from China
Alibaba’s UK general manager Roland Palmer speaks to Retail Week about how the marketplace giant is making a name for itself in the country despite challenges from Brexit, and where UK businesses can follow China’s example