All Innovation & disruption articles – Page 17
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AnalysisHow to succeed in a permacrisis – five winning strategies for 2023
For its word of the year in 2022, the Collins English Dictionary has selected permacrisis – a term that defines “an extended period of instability and uncertainty”.
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AnalysisThe Tech List: Five global digital leaders UK retail can learn from
Retail Week’s The Tech List – a celebration of the 50 digital leaders driving innovation across the UK, US, Europe, Japan, China and Israel – has caught the imagination of an industry grappling with major strategic upheaval. The UK must look overseas for inspiration to meet today’s challenges so we cast the spotlight on some international tech transformers at the forefront of innovation
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VideoWatch: Tech List titans predict digital retail’s biggest innovation plays
The Tech List, Retail Week’s definitive index of the 50 most influential leaders in global digital commerce, was published last month. We brought together two of the leaders celebrated, Starship Technologies and True, alongside industry experts Braze and Okta, to dig deeper into the latest thinking on online innovation and digital trends
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Innovation of the WeekInnovation of the Week: Amazon's interactive fashion solution
Welcome to the Retail Week Innovation of the Week, a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts
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AnalysisWhere do humans fit into Amazon's new age of robotics?
Once the preserve of science fiction, US tech giant Amazon is working hard to herald the age of robots. What do these latest innovations mean for the future of fulfilment and the people who work in it?
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AnalysisStrategy spotlight: Five ways Amazon is sharpening focus for profitable growth
No retailer is immune to current market pressures, not even Amazon.
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Innovation of the WeekInnovation of the Week: Coles takes rapid grocery delivery to the skies
Welcome to the Retail Week Innovation of the Week, a new subscriber-only series highlighting retail initiatives that have caught the eye of our analysts
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VideoWatch: 'BNPL is an important, growing part of our business,' says Currys credit director
Currys has doubled the size of its point-of-sale finance business over the past two years, Currys credit director David Buxton has revealed.
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NewsJohn Lewis appoints chief transformation and technology officer
The John Lewis Partnership has hired a chief transformation and technology officer – its first such role at an executive level.
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Retail VoiceThe future of fluid customer journeys at the virtual checkout
With consumers demanding online payments be as swift and efficient as possible, Axerve’s Alessio Damonti asks what retailers can do to reduce friction at the virtual checkout.
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AnalysisRetail Horizon 2023 - navigate disruption with our new winning strategies
Retail Week has launched its strategic toolkit, Retail Horizon, mapping out the winning strategies for businesses in 2023 and beyond. Retail Week data and insights director Lisa Byfield-Green explores some of the key trends set to shape the sector
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AnalysisRetail Horizon 2023 - navigate disruption with our new winning strategies
Retail Week has launched its strategic toolkit, Retail Horizon, mapping out the winning strategies for businesses in 2023 and beyond. Retail Week data and insights director Lisa Byfield-Green explores some of the key trends set to shape the sector
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Retail VoiceFive reasons why loyalty programmes are broken – and how to fix them
For consumers, loyalty programmes can be limited in value, difficult to combine and easy to forget about. For retailers, they’re inflexible, expensive to run and difficult to drive value from, writes Libra Incentix’s Andrew Doxsey.
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Retail VoiceWhy having an experimental mindset can reap rewards
There is much that can be said about the magic of entrepreneurship when constrained, whether that be by money, time, or both. Agile Retail’s Marcus Fox looks at how having an experimental mindset can create huge opportunities
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AnalysisResearch: Stores key to 2023 investment strategy, say Primark, Under Armour and Waitrose bosses
Retail stores will see investment this year and remain central to many retailers’ strategy next year, the UK’s leading CEOs reveal in Retail Week’s strategic outlook report Retail 2023
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NewsMarks & Spencer deploys 'virtual influencer' to showcase trends and style tips
Marks & Spencer has created a ‘virtual influencer’ to “bring product ranges to life” through its Instagram account.
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Retail VoiceFive ways retailers can drive disruption
A wave of disruptive brands has entered the marketplace in recent years and is turning retailers’ heads, so how can you ensure your business is innovating in order to remain competitive? HSO’s head of retail Hector Hickmott provides five top tips
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Report StoreThe Tech List
The Tech List is an essential read for retailers and brands looking for insights on the hottest digital trends, who to partner with and where to prioritise investment.
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AnalysisResearch: How 57 CEOs are investing – including Primark, Under Armour and eBay
A better view of customer data, RFID to improve stock visibility and more sustainable delivery – the leaders of 57 retailers reveal their 2023 investment strategy in Retail Week’s latest report, Retail 2023.
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InterviewInterview: How British Airways is boosting customer engagement against the downturn
As IAG Loyalty enters retail with the launch of its wine delivery service, Retail Week speaks to Jack Smith – the freshly appointed CEO of new subsidiary IAGL Retail – to understand why it is making its foray into the market and the role of rewards in driving retention
