All Innovation & disruption articles – Page 3
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NewsDunelm is deploying generative AI to improve the online shopping experience
Dunelm is implementing a new generative AI technology on its ecommerce site in a bid to improve customers’ online shopping experience.
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NewsMarks & Spencer tries out ‘robot farming’ to cut emissions and improve product
Marks & Spencer has been piloting an ‘autonomous farming’ scheme and expects to reduce carbon emissions as a result.
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Innovation of the WeekTHG Fulfil is enhancing warehouse capabilities with the addition of robots
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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NewseBay has removed private seller fees in the UK
Online marketplace eBay has removed fees for private sellers across all categories except motors in the UK.
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Innovation of the WeekSelfridges is embarking on a retail media partnership with Criteo
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Opinion‘Retail’s tech transformation doesn’t have to be all or nothing’
Can you be a market-leading retailer if tech investment decisions lie outside the c-suite, asks AlixPartners’ Brian Kalms
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AnalysisThe themes that are shaping ecommerce as retail gears up for the golden quarter
Physical retail may be back with a bang, but online still remains a popular channel for customers shopping over Black Friday and Christmas.
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Innovation of the WeekKlarna enhances AI offering with virtual customer assistant
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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NewsAmazon has launched new generative AI tools for sellers and customers
Ecommerce giant Amazon has launched five new generative AI tools intended to streamline seller operations and improve the customer experience.
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GalleryDyson has unveiled its second store in New York
Dyson has opened the doors to its second store in New York, equipped with tech and products for customers to try out.
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Retail VoiceSix ways that AI could transform retail
Want to know how AI advancements could bring more joy and confidence as well as reduce regret in customer journeys? Google’s Sarah Ashley and Wired Consulting’s Charlie Burton offer a glimpse into the newly launched report Upgrading How We Buy
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NewsLIVE Retail Week x The Grocer launches for 2025
LIVE 2025, a one-day event showcasing the latest thinking in technology, digital and customer innovation across retail and grocery, has officially launched.
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AnalysisLIVE 2025 Retail Week x The Grocer: Meet the key speakers
Here are just some of the speakers that will be taking to the LIVE stage on February 11, 2025.
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AnalysisSharkNinja: The innovative electricals brand customers can’t get enough of
SharkNinja’s explosive growth in a raft of categories has resulted in it becoming a global brand known to millions – but it’s not satisfied yet.
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Retail VoiceHow AI will transform the digital shopping experience
Qodea’s Jason Theakston explores how retailers can embrace AI to improve the customer experience, build trust and increase brand loyalty.
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Innovation of the WeekShopify teams up with Roblox to sell physical items on gaming platform
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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AnalysisData: Honest opinions from 1,000 shoppers on AI, data and marketing
Retail Week’s latest report features exclusive research with 1,000 UK consumers on what they really want from retailers – and what will send them running
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NewsSainsbury’s plans to ‘revolutionise’ its commercial systems with a new tech partnership
Grocer Sainsbury’s has unveiled a technology partnership designed to “revolutionise” its commercial systems.
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Innovation of the WeekAmazon launches its Gen-AI-powered Rufus chatbot in the UK
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.