All Innovation & disruption articles – Page 31
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Retail Voice
Two easy ways to make product returns profitable
Traditionally an area of loss for retailers, product returns can instead become an opportunity to increase revenue and customer satisfaction.
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News
Shop Direct transfers returns centre to logistics provider
Shop Direct will be transferring its Greater Manchester returns and fulfilment centre to Clipper Logistics, ahead of plans to shut three of its sites by 2020.
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Analysis
Analysis: Is DNA sharing the ultimate in retail personalisation?
Consumers are increasingly comfortable with sharing personal information, but would they share DNA? And what could retailers do with it? George MacDonald reports
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News
Made.com launches search for innovative tech talent
Made.com has launched a tech innovation lab to find and partner with start-ups and emerging talent on creating a more engaging shopping experience.
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News
AO.com launches global search for 'digital disruptors'
AO.com has launched a global search for the next “digital disruptors” in partnership with innovation advisory firm L Marks.
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Opinion
Opinion: These smaller retailers are the industry's real winners
The retail sector is undergoing an important shift in its evolution, with consumer choice never stronger thanks to a wave of small and nimble operators disrupting established players.
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Video
Data: High street will not survive in current form, say consumers
Two-thirds of consumers believe the high street cannot survive in its current form, new data shows.
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Interview
Interview: How Judith McKenna is transforming Walmart
From acquiring innovative etail upstarts to prioritising new growth markets, Judith McKenna reveals how she is transforming Walmart’s international business.
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Report Store
Unlocking Growth in 2019
How a data-driven future will be key to increasing market share
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News
Walmart International boss: Benefits of AI must be shared with staff
Walmart International’s boss has said the new opportunities presented by AI and robotics will be huge for retailers, but warned they must be shared fairly with staff.
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Analysis
Data: The top five retailers shoppers want on their high streets
Consumers have revealed which brands they most want to see on their local high streets as part of a wide-ranging new report.
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Opinion
Opinion: Our awards winners are thriving in tough times
In today’s retail market, successful businesses need to be clearer than ever before on whether they are competing on difference or scale, John Lewis Partnership chiefs said in last week’s results.
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Analysis
Retail Week Awards 2019: Ocado’s robotic enterprise
The journey from online grocer to global technology provider has not been plain sailing for Cognizant Digital Pioneer Ocado Technology. But the disruptor continues to be an innovative industry titan
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Analysis
Consumer data: top five retailers by value
Find out which retailers price-conscious consumers will flock to in 2019 in Retail Week’s new report.
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Opinion
Opinion: Behind the curve and winning – why being first isn't always right
I grew up in a hyper-competitive family. One of the many mantras in our sports-playing world was: “Perfect practice, makes perfect.” And another, which may account for my stoic attitude to pain and injury, “No blood, no sympathy.”
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Future Leaders
Analysis: Eight women who changed retail
To celebrate International Women’s Day, we take a look at some of the most influential women in retail who have broken down barriers and smashed through glass ceilings to pave the way for the next generation of female leaders.
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News
Data: AI could drive customers back into stores
The use of artificial intelligence in stores could arrest falling customer footfall rates across the retail sector, new research has suggested.
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Analysis
Revealed: Top five retailers for value-driven shoppers
Find out which retailers price-conscious consumers will flock to in 2019 in Retail Week’s new report.