All Innovation & disruption articles – Page 37
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Analysis
Profile: Shop Direct's new boss Henry Birch
Shop Direct’s incoming boss Henry Birch’s career to date has spanned stints in the House of Commons and running William Hill’s online arm from Gibraltar.
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News
Zara launches AR-enabled app across flagship stores
Zara has unveiled plans to roll out an augmented reality (AR) experience across 120 of its global flagships.
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Opinion
Esther McVey: A recruitment idea for retailers
It was a real pleasure to be invited to meet with leading figures in the retail sector at last week’s Retail Week Live.
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Opinion
Opinion: Stop talking disruption – do some disrupting
Why it’s bad news to talk disruption – and good news just to get on, really listen and do the things that your customers want you to do (even if they don’t know it yet).
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News
Amazon snaps up smart doorbell firm Ring in $1bn deal
Amazon has purchased smart doorbell company Ring for more than $1bn (£720m), in one of the etailer’s largest acquisitions to date.
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Report Store
Retail Reimagined
The technologies that will drive global disruption over the next 10 years
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Opinion
Opinion: Technology tie-ups will secure retail’s future
This week Burberry announced a new partnership with UK-based fashion retailer Farfetch that will see its online reach expand from 44 to 150 countries.
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Opinion
Opinion: How to bring retail personalisation offline
So far, personalisation has largely been characterised by the use of customer data to produce digitally led marketing activities, product recommendations and targeted content online.
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Data
Infographic: Are consumers ready for Amazon Go?
Amazon is forging ahead with its revolutionary store format, but is it the experience that customers want?
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Opinion
Opinion: How GDPR will affect shop staff communications
With less than four months to go until it becomes UK law, I’m sure many retailers feel they’ve heard more than enough about GDPR.
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Analysis
NRF 2018: Brand rebellion, AI and authenticity
From creating selfie-worthy in-store experiences, to brands becoming “allergic” to retailers, to radical transparency, there was plenty to discuss at NRF’s annual conference.
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Opinion
Opinion: Smart tech’s growing pains are worth the wait
With so much groundbreaking retail-focused technology in consumer’s hands, it’s clear that the tide is shifting into a brave new era.
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Opinion
Opinion: Should M&S have outsourced its tech team?
Marks & Spencer has made headlines for a few reasons this week. Alas, I am not going to rant about its ludicrously priced ‘cauliflower steaks’.
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News
Smashbox pushes AI with beauty-savvy chatbot launch
Estée Lauder-owned Smashbox Cosmetics has unveiled a chatbot for its UK shoppers which will allow them to try on multiple products via augmented reality.
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News
Ocado unveils collaborative robot prototype
Ocado has developed a robot prototype which will learn from the behaviour of its warehouse technicians and act as ‘a second pair of hands’.
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News
M&S ploughs £25m into tech transformation scheme
Marks & Spencer has kicked off a technology transformation initiative, which will consolidate its supplier base and outsource more than half its IT team.
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Retail Voice
Is there a risk of the supply chain being left behind?
Are logistics solutions suffering from a lack of state-of-the-art advancements? Tony Morgan, consumer industries chief technology officer for IBM UK, investigates.
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News
Superdrug owner launches tech partnership programme
Superdrug’s parent company AS Watson has launched a long-term partnership programme for a range of technology suppliers to supercharge its digital transformation.
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News
Opinion: Retailers shouldn’t say 'it’ll never happen'
All my life I’ve heard smart, intelligent people say the words ‘it will never happen’.
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Opinion
Black Friday, blockchain and retail's booming future
So – the last column of the year. Do I talk about the year that was? The year ahead? Both? Well, first let’s live in the present; Black Friday.