All Innovation & disruption articles – Page 7
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Retail Voice
Unleashing AI into your business in three steps
Generative AI is fundamentally changing how retailers operate, supercharging productivity levels and providing a conversational holistic experience for their customers. Microsoft and Cognizant reveal the first three moves firms can take to maximise on AI
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Innovation of the Week
Ikea pays real money to workers in metaverse store
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Analysis
Retail 100 2024: Three vital lessons from the UK’s top c-suite leaders
Retail Week’s annual index of the sector’s 100 most influential leaders has launched. We look at some of the common trends shared by, and learnings from, the individuals featured among this year’s list
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Analysis
Retail 100: Meet five of UK’s retail’s most influential female leaders
Retail Week’s Retail 100 index has recognised 28 women among the country’s top c-suite bosses driving profits, people and purpose in 2024. View strategic profiles of a snapshot of the female leaders celebrated and access the full list here
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Analysis
Retail 100: The most influential leaders of 2024 revealed
Retail Week’s 19th annual definitive list of the industry’s most inspiring bosses has been published. Names behind Tesco, JLP, Ikea, BP, AllSaints, Currys, Vinted and Greggs are among those celebrated
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Analysis
Boots, Very and THG crowned UK’s best machine-powered retailers
Retail Week’s new report recognises retailers successfully embedding adaptive AI and features exclusive interviews with industry leaders on their AI strategies.
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News
The new Asda gen-AI initiative helping board members make decisions
Asda has rubber stamped a new generative AI platform providing data insights to its executive leadership.
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Innovation of the Week
Currys becomes official tech repair partner to Microsoft
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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News
Boots launches new emissions initiative
Boots has launched a new initiative to help its suppliers achieve net zero in its latest push for sustainability.
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Opinion
‘Transformation is hard work but M&S’ impressive turnaround shows the rewards’
Transformation is not for the faint-hearted; it takes a vision and huge amounts of investment and hard work, writes Lisa Byfield-Green. But M&S’ results this week demonstrate that hard work is paying off for the beloved UK institution.
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Analysis
How retailers are shifting their AI focus in-store
Today, increasing numbers of retailers are implementing AI on the shop floor. Retail Week considers the impact of in-store AI on customers and employees alike and asks whether it is, in fact, the best way forward.
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Opinion
‘As ChatGPT gets flirty, now is the time to embrace this cutting-edge technology’
With new releases this week from OpenAI and Google, generative AI (Gen-AI) tools are developing rapidly and destined to be on every smartphone. As more customers gain access to this dynamic technology, now is the time for retailers to get on board and explore the opportunities.
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Interview
Q&A: Iceland head of IT on how tech tie-up is improving in-store security and efficiency
As crime continues to plague the retail sector and staff efficiency becomes more important than ever, Iceland head of IT development Emma Tysoe and Olivia Robinson, head of UK and EU sales at retail communication provider VoCoVo, speak to Retail Week about how their in-store tech partnership is driving efficiency and creating a safer workplace for colleagues and customers alike.
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Innovation of the Week
Rewe Group trials AI hologram to onboard new employees
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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News
Currys chooses tech partners to deliver AI transformation
Currys has selected Accenture and Microsoft to help deliver its core cloud technology infrastructure and leverage the newest AI technologies.
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Innovation of the Week
Walmart trials ecommerce in the metaverse on Roblox
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Opinion
'Gen-AI boom has come at exactly the right time for Amazon'
Amazon chief executive Andy Jassy emphasised to analysts on its quarterly investor call the huge opportunity that generative AI (Gen-AI) will bring to its business: “I don’t know if any of us have seen a possibility like this in technology in a really long time, for sure, since the cloud, perhaps since the internet.”
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Innovation of the Week
Amazon unveils latest tech advances aimed at ‘actively supporting employees’
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team. Every week, we will bring you new ideas and case studies that link to the trends in our Retail Horizon 2024 reports – across consumer, technology, sustainability, and economy, policy and industry.
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News
Morrisons launches AI-based loyalty card feature in UK first
Morrisons is launching a new feature under its Morrisons More Card loyalty scheme which uses AI to personalise offers to each customer.