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All Innovation & disruption articles – Page 8
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Opinion‘The real superpower of Gen-AI? Putting the customer at the heart of retail’
‘The rise of generative AI means that the relationship between retailers and their customers could become unrecognisable from anything seen previously, McKinsey experts believe
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AnalysisThe three biggest and best retail tech investments for 2024
Brands and retailers, including The Co-op, Frasers Group and Kingfisher, will be sharing their digital investment priorities at Retail Week’s Digital Summit on Wednesday 7 February 2024. Here we take a peek at three influential trends blowing up in 2024.
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AnalysisAutopsy: what caused the death of the retail metaverse – and can it be resurrected?
Two years ago, retailers across the sector were developing or showing an interest in metaverse experiences. Retail Week asks why enthusiasm has waned and what the future holds for immersive tech
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Innovation of the WeekWalmart expands AI and drone capabilities
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Supplier InsightAI-enhanced CX: Four retail disruptors making it happen
Secret Sales, Cotton Traders, Love the Sales and 77 Diamonds reveal how they have invested in AI, what the results have been and where they plan to go next with the technology in 2024
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Innovation of the WeekM&S launches world-first collaboration with nutritional science company Zoe
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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AnalysisFive tech trends that will shape retail strategy in 2024
Which technology trends should retailers be considering in the new year and why is it worth investing time and money in them? We asked a panel of industry experts to talk us through the frontrunners
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AnalysisDiscover the digital strategies of John Lewis, H&M and Gousto
Retail Week’s Digital Summit takes place on Wednesday, February 7, and will lift the lid on retailers’ digital strategies for the year ahead. Here we look at how three of our speakers are making tech pay
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Innovation of the WeekB&Q launches retail media network
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
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Opinion‘Could AI-generated consumers shine a light on shoppers of the future?’
AI can be transformative but will only deliver a return on investment when harnessed with human intelligence, says Brian Kalms
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GalleryBang & Olufsen opens global flagship on New Bond Street
Luxury electricals brand Bang & Olufsen has opened a global flagship on New Bond Street, showcasing its range of speakers and televisions.
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AnalysisThe Disruptors: Four tech firms ensuring crime doesn’t pay
With retail crime making the headlines, tech companies are coming up with inventive ways to tackle the problem. From security robots to AI camera systems, we highlight four innovative solutions to shoplifting
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AnalysisThe AI revolution: the future of retail or the next ‘shiny object’?
AI is making waves in the retail industry – but it is not without its challenges. Retail Week examines how retailers are overcoming the difficulties associated with adopting new technologies.
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AnalysisGet ready for 2024 with our exclusive strategic reports
Retail Horizon 2024 is here. Now in its fourth year, gain access to Retail Week’s subscriber-exclusive strategic toolkit.
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AnalysisRobots on the rise – are they supply chain saviours or expensive fad?
There have been vast improvements in robotic technology in recent years, with more and more retailers turning to expensive and advanced tech to boost efficiency and reduce overall costs
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InterviewQ&A: Deliveroo’s Eric French on becoming more than just a takeaway platform
Following the unveiling of Deliveroo’s new non-food delivery platform, chief operating officer Eric French speaks to Retail Week about what the new service can offer customers, its new partnerships and becoming a destination for last-minute Christmas gifts
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Supplier InsightAI and Marketing: Three Secrets to Success
Unlock the power of AI in your marketing strategies. Discover three secrets to success with AI and transform your ecommerce marketing. By Carl Bleich, head of content, Bloomreach.
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Innovation of the WeekFrom controversial AI to energy deals – 13 innovations shaking up retail
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts and journalists.
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NewsMastercard unveils AI personal shopping assistant
Mastercard’s personalisation platform Dynamic Yield has announced the launch of an advanced generative AI shopping tool for consumers.