All John Lewis & Partners articles – Page 102
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Analysis
The ideal store
Which areas of in-store operations do retailers fall down on - and how can they improve them? Joanna Perry finds out
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Analysis
Customer service: Let’s get personable
Good management of staff and investment in training to help foster talent is key to maximising efficiency and achieving a consistently excellent service level
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News
John Lewis boosts promotional materials with new printers
Department store chain John Lewis has introduced Xerox DocuColor printers to all of its stores allowing it to produce promotional materials more easily on site.
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News
Fashion drives strong week for John Lewis while lottery win boosts Waitrose bacon butty sales
Department store chain John Lewis recorded an uplift in turnover of 15.1% to £51.9m last week.
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Opinion
John Lewis and fashion move as one
In Friday’s weekly trading report, it was fascinating to see that fashion had led the way in providing John Lewis with a substantial increase against last year. Yet perhaps it’s not that surprising. The retailer has been working on raising its fashion game for years now.
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News
Fashion drives John Lewis sales rise
Strong fashion and home sales helped department store chain John Lewis increase year on year turnover by 12.5% to £49.5m last week.
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News
Weak comps help John Lewis to strong week
John Lewis sales were up 31.9% last week, helped by weak comparatives from last year when heavy snow hit most of the country.
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Opinion
When good news is bad news
Croydon has been waiting years for the arrival of John Lewis. The fact it’s going out of town is a hammer blow to the town centre.
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News
John Lewis to invest a further £7.5m in home format
John Lewis will open its second home store, John Lewis at home, in Croydon in the autumn and has committed to investing a further £7.5m in the format.
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News
John Lewis ends year ‘in fine form’
Department store chain John Lewis and grocery stablemate Waitrose have both reported strong trading in the final week of their financial year.
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News
Plans chalked to reduce congestion in London’s West End
The London Assembly Transport Committee has laid out new plans to reduce traffic congestion in London’s West End.
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News
Thaw drives sales rise at John Lewis
Pent up demand following snowy weather helped lift sales at department store chain John Lewis by 15.7% to £51.2m in the week to January 23.
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Analysis
Christmas trading: Cause for celebration
To their relief, most retailers pulled off a good Christmas after a fraught year. As the festive trading season nears its end, Lisa Berwin examines the key findings from OC&C’s Christmas Trading Index
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News
Sainsbury’s to double size in non-food
Grocer will roll out click-and-collect to build on strong growth already achieved in non-food sector
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Analysis
On the right channel?
With most online retail propositions now up to scratch in terms of customer delivery, what’s the best way and which is the best channel to differentiate your offer?
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News
Snow boosts John Lewis online sales
Last week’s snowy weather resulted in a 56% surge in department store chain John Lewis’s internet sales.
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Analysis
How John Lewis won the festive retail battle
By investing cleverly in product, price and customer service the John Lewis Partnership has emerged the Christmas winner.
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News
John Lewis retail director Gareth Thomas steps down
John Lewis retail director Gareth Thomas has taken early retirement from the partnership and will leave the employee-owned retailer after 30 years.
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News
John Lewis reports bumper Christmas trading
John Lewis has delivered a bumper Christmas trading update, with like-for-like sales up 12.7% in the five weeks to January 2.
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News
John Lewis reports strong start to online Clearance
The first three days of John Lewis’s Clearance sale online recorded sales up 23% on last year.