All John Lewis & Partners articles – Page 12
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NewsJohn Lewis opens website to third-party fashion brands in D2C push
Department store group John Lewis is to introduce 100 third-party fashion labels to its website over the next 12 months, creating a direct-to-consumer platform for brands.
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NewsJohn Lewis and Waitrose launch ‘Zoom-free Fridays’ to combat video-call fatigue
Department store group John Lewis and grocery stablemate Waitrose are piloting ‘Zoom-free Fridays’ to ensure staff are not ground down by too many video meetings.
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AnalysisDeep dive: Curation, destination, imagination – the new department store foundations
How can the retail format be revived to resonate with contemporary and future shoppers?
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OpinionMove of the Week: John Lewis fills gaps at the top to face post-Covid balancing act
I’ve noted before how the leadership teams that took retailers into the pandemic will not be the same as those that lead their recovery. This is especially true of retailers most disrupted by Covid-19 – specifically those whose heritage is in stores and who sell discretionary items likes homewares and fashion.
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Opinion‘Making second-hand mainstream starts with trust’
For years, Retail Week readers have been divided on whether concerns about sustainability really cut through to consumer purchasing decisions.
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NewsJohn Lewis makes key hires to drive transformation programme
Department store group John Lewis has made three appointments to its top team who will play crucial roles in its turnaround strategy.
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NewsWatch: John Lewis puts price centre-stage for first time in Anyday campaign
John Lewis has unveiled a marketing campaign for its new Anyday brand, which for the first time puts product prices at the heart of the push.
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AnalysisHow John Lewis, Waterstones and Lush are making store staff their greatest assets
A new report by Retail Week showcases the businesses empowering their store staff to deliver best-in-class customer service and an experience that can’t be beaten online. Find out how you can do the same
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Retail Navigator Analysis
John Lewis (Overview)
John Lewis (JL) is one the UK’s largest department store groups, forming part of the wider John Lewis Partnership (JLP) together with grocer Waitrose.
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Retail Navigator AnalysisJohn Lewis (SWOT)
As a co-owned business, John Lewis partners (employees) share in its profits. This fosters a deep-rooted commitment to customer service across the whole organisation.
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Retail Navigator AnalysisJohn Lewis (Financials)
Revenues at department store John Lewis fell for the second year, declining 3.7% to £3,644m for the 52 weeks ending 27 January 2024 (FY2023). While fashion and beauty categories both performed well on the previous year, sales within its home and technology categories fell as significant cost pressures on its customers led to a challenging market around big ticket purchases. Total trading sales sank 3.5% to £4,675m.
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NewsSainsbury’s hires ex-John Lewis boss Paula Nickolds to run GM and clothing
Sainsbury’s has appointed former John Lewis managing director Paula Nickolds to head up its clothing and general merchandise business.
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AnalysisDeep dive: Understanding your new target shoppers – their favourite stores revealed
Where and how will the post-pandemic consumer want to shop? Retail Week unpacks the data.
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OpinionAngus Thirlwell: ‘Forget the caterpillars – retail needs collaboration, not conflict’
Three years ago, I was spitting chocolate feathers. Customers on social media began alerting me to a suspiciously similar range of chocolate slabs that had appeared in Waitrose.
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AnalysisAnalysis: Who is set to win retail’s latest price war?
Retailers ranging from Asda and Sainsbury’s to John Lewis and Asos have all cut back prices this year in a bid to lure cash-conscious shoppers. Which retailers will fare well and which will flounder in retail’s new price war?
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OpinionMove of the Week: Dixons’ sustainability hire is a sign of the changing times
Dixons Carphone’s recruitment of Moira Thomas to lead a new sustainability drive could hardly have been better timed.
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NewsDixons Carphone poaches John Lewis exec to lead sustainability drive
Dixons Carphone has appointed John Lewis executive Moira Thomas as the new group director of sustainability and ESG.
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NewsJohn Lewis to begin renovations on Peter Jones store in London
John Lewis is due to commence a renovation of its iconic Peter Jones facade in Chelsea, London.
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AnalysisAnalysis: Will the supermarket shop-in-shop resonate now high streets have reopened?
One of the retail phenomena of the past year has been the rise and rise of the supermarket shop-in-shop.
