All John Lewis Partnership articles – Page 13
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AnalysisThe Big Question: Should John Lewis scrap its ‘never knowingly undersold’ pledge?
Since it was introduced in 1925, John Lewis’ ‘never knowingly undersold’ pledge has become a UK retail institution, but new boss Dame Sharon White has hinted it is likely to be scrapped under her new strategy. Industry experts offer their thoughts on whether the retailer should ditch the famous slogan
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NewsJohn Lewis launches virtual queueing trial in stores
John Lewis and Waitrose are piloting virtual queuing technology in stores to eliminate physical queues and protect customers from coronavirus.
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NewsJohn Lewis launches furniture rental service
John Lewis has partnered with rental marketplace Fat Llama to offer a furniture rental service.
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AnalysisThe Big Question: Is Sharon White’s strategy the right one for John Lewis Partnership?
John Lewis Partnership chair Dame Sharon White has launched a sweeping strategic shift in a bid to revive the group’s flagging fortunes. Here, experts weigh in on whether her plan is the right one
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OpinionMove of the Week: People director Nikki Humphrey faces a challenge at JLP
Out of the frying pan and into the fire. This is the obvious conclusion to draw from Nikki Humphrey’s decision to leave Virgin Atlantic to become John Lewis Partnership’s new executive director for people.
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Opinion‘John Lewis chair White keeps the best and updates the rest’
Meet the new John Lewis, same as the old John Lewis – up to a point, anyway. And up to an important point, which should never be lost.
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NewsJohn Lewis chair White sets out new course in strategy update
Department stores and grocery group John Lewis Partnership has revealed the direction it will take following a strategic review.
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NewsJohn Lewis adds new people executive director to top team
The John Lewis Partnership has named the newest member of its overhauled executive team as Nikki Humphrey.
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NewsJohn Lewis extends click-and-collect partnership with Co-op
John Lewis has extended it click-and-collect delivery and returns partnership with the Co-op.
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NewsJohn Lewis to shutter eight stores, 1,300 jobs at risk
John Lewis & Partners has confirmed that it will permanently close eight of its shops, including two of its full-size department stores.
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AnalysisRetail 100 2020: Meet the ones to watch
Following RWRC’s reveal of the industry’s most influential leaders of 2020, here are the nominations for the people forecast to have a huge impact on retail in 2021.
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NewsJohn Lewis chair White warns staff of store closures and job cuts
John Lewis chair Dame Sharon White has told staff that job cuts and store closures are imminent as the business embarks on a post-coronavirus cost-cutting drive.
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AnalysisProfile: Pippa Wicks – the new John Lewis director unafraid to stare down the barrel
As John Lewis faces some of the biggest challenges in more than a century of trading, it has called in not a department store executive but a restructuring specialist to take the helm.
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NewsJohn Lewis raids Co-op for new department stores boss
The John Lewis Partnership has poached a top Co-op executive to take charge of its eponymous department store business.
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NewsJohn Lewis to reopen nine more stores after successful first week
John Lewis intends to reopen of nine more stores on June 25, after it initially reopened in Kingston and Poole on Monday and 11 more later in the week.
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VideoFace time: John Lewis ops chief Andrew Murphy on post-lockdown stores comeback
John Lewis Partnership executive director of operations Andrew Murphy talks to Retail Week about store reopening plans, the retailer’s ‘customer-led’ post-pandemic strategy and the ‘exciting opportunity to reshape the business’ in future.
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AnalysisVirtual retail: how John Lewis, Heal’s and Currys PC World are serving housebound shoppers
With shops closed, retailers are getting creative to serve the housebound customer and developing virtual shopping experiences.
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VideoBe Inspired: Advice from retail execs on managing stress and mental health
To coincide with Mental Health Awareness Week, RWRC spoke with senior retail leaders from Ocado, John Lewis Partnership, Lucky Saint, Pets at Home and Secret Sales to understand how they embrace ‘good stress’ and deal with ‘bad stress’, and the measures they have taken to stay resilient during the coronavirus crisis.
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AnalysisJohn Lewis and Waitrose reveal consumer trends of lockdown life
From cocktail happy hours at home to more shopping online, a new report from John Lewis and Waitrose reveals how day-to-day life and habits have changed during the coronavirus lockdown.
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NewsJohn Lewis considers permanently closing some stores after lockdown
The chair of John Lewis has admitted the retailer may permanently close some of its department stores, even after the coronavirus lockdown ends.