All John Lewis & Partners articles
John Lewis is a chain of department stores in the UK which, alongside grocery stablemate Waitrose, forms the employee-owned John Lewis Partnership. John Lewis was formed in 1846 when its eponymous founder opened a drapery shop on Oxford Street. In 1906, Lewis bought a controlling stake in the famous Sloane Square store, Peter Jones, which it still operates today. In the 1930s, John Lewis expanded, buying businesses including Jessop & Son and Tyrrell & Green, but did not rebrand them all to John Lewis until the early 2000s as it sought to establish a nationally recognised brand. But the business has been challenged since the turn of the millennium, with profits falling and its much vaunted partnership bonus - paid to all staff - being scrapped in 2020 for the first time since 1953.
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VideoJohn Lewis store takes starring role in ‘emotional’ 2024 Christmas ad
John Lewis has unveiled its highly awaited 2024 Christmas advert which puts its stores at the heart of “emotional” and “magical” journey of Christmas shopping.
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AnalysisBlack Friday: How can retailers stand out to capture the wallets of cautious shoppers?
As Black Friday weekend nears, Retail Week takes a look at what retailers can do to stand out from a very busy crowd.
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AnalysisHarvey Norman: The retailing thunder from down under hoping to replicate its success in the UK
Australian retailer Harvey Norman may have only landed in England in October, but it’s a brand known to millions down under.
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InterviewQ&A: Chelsea Peers founder on continuing to capitalise on the loungewear boom
Retail Week sat down with premium pyjama and loungewear brand Chelsea Peers founder Tom Pyne, to discuss the ongoing boom of loungewear, the importance of a broad customer base, and how third-party partners have been the key to success.
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NewsJohn Lewis adds buy now, pay later option with Klarna
Department store group John Lewis is to offer online customers a buy now, pay later payment option after teaming up with financial services provider Klarna.
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DataRanking: The top 25 fastest-growing retailers show how we shop the ‘new normal’
Thanks to the Interpath Retail Index 2024, Retail Week can reveal the top 25 fastest-growing retailers and what they tell us about how shoppers behave in the ‘new normal’. To read the full report and see the full list of fastest-growing retailers which goes up to 100, click here.
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VideoJohn Lewis builds up to Christmas with new ad campaign
Department store group John Lewis has unveiled a second raft of ads as part of this year’s three-phase Christmas campaign.
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NewsJohn Lewis and Dunnhumby unveil real-time customer insight platform
John Lewis Partnership and customer data specialist Dunnhumby have launched a new insights platform designed to provide real-time insights to partner brands as well as to the retailer.
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GalleryJohn Lewis has opened the doors to its revamped Oxford Street flagship
When he took up the role earlier this year, John Lewis director Peter Ruis mentioned restoring the retailer’s mojo. Today he showed off how that ambition is being put into practice.
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NewsJohn Lewis has joined the British Beauty Council as a patron
John Lewis has become a patron of the British Beauty Council, a not-for-profit organisation that engages with businesses and government to address the needs of the beauty sector.
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AnalysisFestive face-off: Who will win the health and beauty battle this golden quarter?
With high street giants like John Lewis, Marks & Spencer and Boots upping their beauty game in the run-up to Christmas, Retail Week looks at who is winning the health and beauty battle this golden quarter
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NewsWaterstones starts new Oxford Street chapter with John Lewis opening
Bookseller Waterstones has opened a branch in John Lewis’ flagship store on London’s Oxford Street.
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Opinion‘As JLP’s Kankiwala steps back, will he be the retailer’s last chief executive as well as its first?’
He may be low profile, but Nish Kankiwala looks as if he has played a big part in preparing John Lewis for renewed success, says George MacDonald
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NewsJohn Lewis Partnership boss to step back to non-executive role
John Lewis Partnership chief executive Nish Kankiwala is to move back into a non-executive position.
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NewsM&S set to overtake TK Maxx and Frasers as UK’s second-largest fashion retailer
Exclusive: Marks & Spencer is forecast to overtake a number of its rivals to become the UK’s second-biggest fashion retailer behind Next by 2027, Retail Week can reveal.
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InterviewInterview: Peter Ruis and his mission to make John Lewis ‘radically relevant’
As John Lewis gears up for Christmas, new boss Peter Ruis sits down with Retail Week to discuss the future of department stores and why running JLP will “always been more than just a job”.
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NewsJohn Lewis aims to create ‘world flagship’ with Peter Jones store overhaul
John Lewis has ambitions to transform its landmark Peter Jones store in Chelsea, London, into a shop that stands out on the global retail stage, Retail Week can reveal.
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NewsTrinny London to open concessions in John Lewis stores
Beauty brand Trinny London has struck a retail partnership with John Lewis and will be available in seven stores across the UK and on the department store’s website.
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NewsJohn Lewis visits and sales have climbed after price promise relaunch and ad debut
Visits to John Lewis’ website and store sales have risen since the reintroduction of the Never Knowingly Undersold price promise and associated ad, Retail Week can reveal.
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AnalysisThe power of a strong retail slogan
As John Lewis reports a rise in visits following the reintroduction of ‘Never Knowingly Undersold’ earlier this month, we can see the power of a retail slogan. We asked some of retail’s best marketers for their favourite retail slogan and why it works