All Loyalty schemes articles
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Opinion‘The Co-op’s values may set it apart, but it’s value that’s front of mind for shoppers’
The Co-op’s launch of an Aldi price matching scheme should reassure customers on price-competitiveness, believes Retail Week executive editor George MacDonald
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NewsDeliveroo launches ‘Morrisons More’ loyalty scheme for grocery customers
Deliveroo has today launched Morrisons More loyalty scheme on its app for grocery customers, becoming the first app to integrate the scheme into its platform.
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Innovation of the WeekTesco trials weighing trolleys at checkout to tackle theft
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsBoots customers can now earn Advantage Card points on Deliveroo and Uber Eats orders
Boots customers will now be able to earn Advantage Card points from purchases made through Deliveroo and Uber Eats apps.
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AnalysisJohn Lewis: Never Knowingly Undersold sales boost, investment up and Tarry’s first impressions
After a big increase in annual earnings, the mood music at John Lewis Partnership is upbeat as it presses on with a turnaround on the back of improved profitability, productivity and cash generation
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Retail VoiceDigital marketing needs a reset – here’s where to start
In the crowded retail market it is becoming increasingly difficult to make yourself seen and heard. Zeta Global’s Ross Halliday examines five areas of focus for retailers wanting to shake up their digital marketing strategy to ensure they are noticed
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Opinion‘Retailers need to know what advertising buyers really want from retail media’
Publicis Media chief commerce officer Steve Ricketts looks at opportunities and challenges for retail media networks in attracting bigger shares of advertising budgets
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Retail VoiceEntering a new frontier of retail loyalty
As consumer loyalties evolve, TCC Global’s Seb Hill examines why retailers should be looking beyond price in 2025 to ensure shoppers keep coming back
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Retail VoiceFor a successful subscription service, you must put the customer first
Subscriptions are currently thriving in the UK as consumers increasingly use them to shop, stream and save. With the right payment partners, your business can tap into this trend, unlocking steady revenue streams and building stronger customer loyalty.
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NewsSports Direct launches new membership programme in latest loyalty push
Exclusive: Sports Direct has launched a new benefit-based membership programme in a bid to boost customer loyalty, Retail Week can reveal.
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NewsMorrisons adds ‘bonus layer’ to membership scheme
Supermarket Morrisons is adding a new tier to its membership offering, launching More Card Stamps loyalty promotions.
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NewsTesco tries out ‘Your Clubcard Prices’ personalised offers
Tesco is piloting a change to its Clubcard Prices loyalty scheme to offer customers bespoke discounts based on their shopping behaviour.
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InterviewQ&A: Morrisons CEO Rami Baitiéh on whether the Budget threatens its bounceback
Since joining the business as chief executive in November 2023, Rami Baitiéh can be more than happy with what he’s achieved in that time. But does the Budget threaten to sink that turnaround?
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NewsWaitrose is bringing back free coffee for customers who buy nothing
Waitrose is reintroducing free coffee for all of its loyalty scheme members who will no longer have to make a purchase to redeem the perk.
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NewsMorrisons shoppers have been hit by loyalty scheme problems during Christmas rush
Morrisons has apologised to customers unable to redeem loyalty discounts as they do their Christmas shopping.
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FeatureWhat will 2025 bring? Primark, Tesco, Amazon, Sephora and H&M bosses predict the year ahead
Looking ahead: What will shape retail in 2025? We’ve asked the top bosses in British retail to gaze into the horizon and give us their predictions for the industry’s next chapter.
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NewsFlying Tiger Copenhagen launches new app in the UK
Flying Tiger Copenhagen has launched a new app along with “customer club” in the UK to improve the customer experience and offer better rewards for loyal customers.
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Retail VoiceRetail offers and the importance of personalisation: four essential themes
No longer just a buzzword, personalisation offers real opportunity for growth, American Express’ Dan Edelman examines four ways retailers can use it to the greatest effect
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Retail VoiceFive ways retailers can succeed this holiday shopping season
With spending around Black Friday forecast to surpass last year’s levels, Shopify’s Deann Evans examines how retailers can capitalise on the potentially positive shopper sentiment this golden quarter
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AnalysisDrowning in data? Learn from Tesco, The Very Group and more about how to connect, harness and scale up
Retail businesses having one holistic view of all data was once seen as an unreachable holy grail. Not anymore. New technologies are enabling meaningful and scalable data strategies.
