All Loyalty schemes articles – Page 14
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Video
Retail Week Live: Jigsaw CEO on loyalty and steering clear of discounting
Peter Ruis, chief exec of Jigsaw pays a visit to the Retail Week Live Studio to discuss loyalty in the age of the discounters.
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Opinion
Opinion: The grocers' 'special' offers seem anything but to me
The grocery sector is overdue for a radical rethink in terms of how it handles product promotions and incentivises customer loyalty.
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News
Ikea uses interactive video to boost loyalty scheme engagement
Ikea has created a personalised video for its loyalty card holders in the UK which it plans to roll out globally to boost brand engagement.
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Analysis
Start-up of the week: Mobile loyalty and rewards app Karrot
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Karrot is in the spotlight.
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Analysis
Consumer 2016: Winning the loyalty of today's multichannel shoppers
In the age of the promiscuous shopper, retailers are increasingly offering personalised deals and experiences to build customer loyalty.
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News
Harvey Nichols full-year profits fall 30% after ‘challenging’ conditions
Harvey Nichols has revealed a 30% drop in full-year operating profits and flat sales as it invests in its store and technology offer.
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News
Breakfast briefing: Retail news on Aldi, Debenhams, M&S and more
Retail news round-up on January 4, 2016: Aldi's expansion plans, M&S fires loyalty scheme head and Debenhams in talks with Sir Ian Cheshire.
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News
Breakfast briefing: Retail news on BRC retail sales, Tesco and more
Retail news round-up on December 2, 2015: Shop prices fall accelerated in November, Tesco cuts loyalty card rewards by half, and discounters trending for Christmas shopping.
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Analysis
Luke Jensen’s five new rules to win in modern-day retail
Retail is undergoing a revolution as great as the move from counter service to self-service in the 1960s. Here’s how to play by the new rules.
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News
Pets at Home sales and profits rise in first half as VIP membership grows
Pets at Home has recorded an increase in sales and profits in its first half as the retailer invested in its customer proposition.
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News
M&S signs up 1.8m Sparks members as customers shrug off data fears
M&S has so far signed up 1.8 million shoppers to its Sparks membership scheme and a website data scare has not hit applications to join.
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News
Asos Rewards loyalty and engagement programme to be rolled out
Fashion etailer Asos is to roll out a loyalty scheme after an enthusiastic reaction from shoppers to a trial.
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News
Asos pre-tax profits edge up 1% as etailer invests in warehousing and tech
Asos’ full-year pre-tax profits edged up 1% to £47.5m as the etailer invested in customer proposition, warehousing and staff.
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Video
The Retail Week: M&S's reward scheme, Tesco and Alibaba names UK boss
Catch up on this week’s big retail stories with analysis from news editor James Wilmore and executive editor George MacDonald.
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Analysis
The British public are falling out of love with traditional loyalty programmes
M&S’s new scheme aims to ‘spark’ customers, but has it done enough to keep loyalty alight?
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Analysis
M&S unveils Sparks 'membership scheme' to better connect with customers
Marks & Spencer has unveiled an imaginative customer membership scheme designed to transform its relationship with its shoppers.
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News
Breakfast briefing: Retail news on Sainsbury's and Marks and Spencer
Retail news round-up on October 15, 2015: Sainsbury’s ends mobile phone service deal with Vodafone and M&S launches new loyalty scheme.
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Video
Short Cuts: The history of Tesco's price comparison schemes
Tesco has launched its new price comparison scheme. In 60 seconds we explain Brand Guarantee’s place in a fiercely contested market.
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Interview
Q&A: Tesco chief customer officer Robin Terrell on 'exciting' Brand Guarantee
Tesco’s chief customer officer Robin Terrell believes its Brand Guarantee is a “big deal”. He tells Retail Week about the scheme.
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Analysis
Analysis: Everything you need to know about Tesco's Brand Guarantee
Tesco has replaced its Price Promise with the Brand Guarantee scheme from today. Retail Week takes a closer look at the initiative.