All Loyalty schemes articles – Page 18
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AnalysisInfographic: Why is loyalty card usage plummeting?
The increasing use of technology when shopping is causing the use of loyalty cards to wane. Retail Week takes a look at the impact on loyalty cards.
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OpinionBlog: Harris + Hoole's new app steps up loyalty offer
Harris + Hoole’s app is an engaging mix of natty design and intuitive functionality.
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NewsHMV hires managing director for loyalty programme as it relaunches
HMV owner Hilco has hired Dan Truscott as managing director of its soon-to-be-relaunched customer loyalty programme, Pure.
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Opinion
Blog: Is Effort the New Loyalty?
Customer loyalty seems to be dead – the amount of choice and transparency we have about products and prices and channels means that loyalty may well be a thing of the past.
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AnalysisAnalysis: Loyalty cards - How retailers are using the data
Grocers have used loyalty scheme data to enhance product offers, stores and promotions. Glynn Davis considers how much more potential it holds.
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NewsSainsbury's launches mobile phone network with Vodafone to drive loyalty
Sainsbury’s has launched a mobile phone network in conjunction with Vodafone to drive customer loyalty.
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InterviewQ&A: The Fragrance Shop plans to launch loyalty app, boss Sanjay Vadera reveals
The Fragrance Shop revealed a 21.5% EBITDA surge to £11.3m in its full-year to March 31. Retail Week speaks to chief executive Sanjay Vadera about how he increased profit through his multichannel strategy.
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OpinionComment: Are loyalty cards still relevant to consumers?
I remember 18 years ago when Tesco launched Clubcard that David Sainsbury disparagingly called the initiative “electronic Green Shield Stamps”.
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NewsRent-to-own retailer BrightHouse launches loyalty scheme
Rent-to-own retailer BrightHouse has launched a new loyalty programme to give its customers retail and leisure rewards.
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NewsAsda boss insists low prices will drive loyalty as like-for-likes rise 1.3%
Asda has ploughed money into its digital operations while throwing its weight behind a sustained low-price strategy amid a grocery market awash with promotions.
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Opinion
Blog: Customer loyalty tools help Notcutts nurture growth
We’re about to kick off a new customer relationship management (CRM) and loyalty initiative with the garden and outdoor specialist Notcutts.
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Opinion
Blog: Easy does it - a new take on loyalty
Every business wants to have loyal customers – but loyalty is always a rather strange concept in business. We often only discover that a customer isn’t loyal when they never speak to us again!
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OpinionRetail surgery: How can retailers leverage big data and overcome loyalty card fatigue?
How can retailers leverage big data and overcome loyalty card fatigue?
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OpinionComment: Retailing needs a new model to build brand loyalty
“Showrooming” involves customers visiting a store to seek advice or to experience a product, but completing the purchase elsewhere.
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NewsRetail Week Live: Better insight needed to boost loyalty
Retailers have to work harder to get customer insight right, delegates at Retail Week Live have heard.
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NewsDIY retailer B&Q launches loyalty offer app to scan in store
DIY retailer B&Q has launched a new app for users to redeem loyalty offers on their smartphone and access deals on the go.
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OpinionRetail Surgery: Can mobile apps replace traditional customer loyalty cards?
Can mobile apps ever replace the more traditional customer loyalty cards?
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NewsLoyalty cards under scrutiny as OFT probes personalised online offers
Loyalty schemes such as Tesco’s Clubcard and Sainsbury’s Nectar card are set to be scrutinised by the Office of Fair Trading after the watchdog revealed it is to explore personalised online offers.
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NewsPets at Home to launch customer loyalty card
Pets at Home will launch its first loyalty card next week to increase sales and gain customer insight.
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NewsAccessorize mulls loyalty card launch
Accessorize is considering launching a loyalty card after conducting a “successful” trial.