All Loyalty schemes articles – Page 3
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News
Jack & Jones and Vero Moda owner joins forces with tech platform to boost loyalty
Danish fashion retailer Bestseller, which owns Jack & Jones, Vero Moda and Only, has announced a new partnership with Swedish technology platform Voyado in a bid to boost customer loyalty and personalisation.
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Analysis
From AI to M&A – what retailers are spending their money on
The ring of the tills might be what drives retail, but to keep customers spending retailers need to invest in improvements. Retail Week looks at where some of the biggest – and most successful – retailers are directing their spend
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Analysis
M&S boss Stuart Machin on ‘tricksy’ member prices and new beginnings
Marks & Spencer this week raised the curtain on strong annual results that beat expectations and it is confident of more progress to come
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Analysis
Is Aldi losing shoppers to Lidl’s loyalty scheme?
With its discounter cousin Lidl growing ahead of it for the eighth month in a row and its total market share percentage slipping, Retail Week looks at whether Aldi’s decision to avoid membership schemes has let its advantage slip.
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News
Topps Tiles to launch app and new loyalty scheme
Topps Tiles is to launch an app and new loyalty benefits to encourage spend from trade professionals.
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News
Robert Dyas celebrates one year of loyalty scheme with triple points offer
Home and garden retailer Robert Dyas is celebrating a year of its loyalty scheme by rewarding members with triple points.
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Interview
Mohsin Issa: ‘I’m absolutely committed to Asda's long-term success’
Asda owner Mohsin Issa talks to Retail Week to discuss the rumoured split with his brother, supermarket strikes, his search for a CEO and his long-term vision for the grocer
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News
Morrisons launches AI-based loyalty card feature in UK first
Morrisons is launching a new feature under its Morrisons More Card loyalty scheme which uses AI to personalise offers to each customer.
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Opinion
John Lewis Partnership: where should the new executive team focus?
With the strengthening of its leadership team and the appointment of former Tesco boss Jason Tarry as chair, what does the future hold for John Lewis? Retail Week data and insights director Lisa Byfield-Green examines the areas of the business that require focus and the priorities that lie ahead
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Analysis
Inflation, cost cutting and Clubcard clout – takeaways from Tesco’s Ken Murphy
As Tesco profits more than doubled to their highest level in more than a decade, boss Ken Murphy gave his thoughts on some of the key issues affecting the industry
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News
M&S teams up with HSBC to enhance digital customer experience
Marks & Spencer’s banking arm has struck a new deal with HSBC to bring together digital payments and loyalty and create a more personalised experience for customers.
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News
B&M takes aim at grocery loyalty schemes with new food campaign
B&M has introduced a new food campaign in stores and online, which seemingly hits out at supermarket loyalty schemes.
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News
Boots sales rise as market share increases for 12th consecutive quarter
Boots has reported growth in both in-store and online sales in the three months ending February 29, 2024, as it delivered a retail market share growth for the 12th consecutive quarter.
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News
Co-op makes membership prices available for ecommerce customers
The Co-op has today announced that its members will now have access to membership prices for online deliveries from its ecommerce website.
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News
Tesco forced to change Clubcard logo after losing Lidl legal challenge
Tesco has been told to stop using its Clubcard Prices logo after it lost a long-running legal battle with discount rival Lidl.
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News
Exclusive: More than half of shoppers think supermarket loyalty prices are a scam
The majority of the British public believes that supermarket loyalty prices are a scam and that original prices have been doctored to make discounts look better, Retail Week can reveal.
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Analysis
Revealed: What shoppers really think about supermarket loyalty schemes
Supermarkets have flooded the market with next-generation loyalty schemes to give back to their customers – but do shoppers actually think of them as a reward? And after speculation about their value, do they trust that the prices they see are genuine?
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News
Young Minds: ‘The most successful brands we work with are the ones leaning into young people’
UNiDays head of wellbeing Alex Smith, speaking on the ‘Young minds: Future of Loyalty’ panel at LIVE 2024, has said that the most successful brands are the ones leaning into the needs of young people.
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News
Tesco to display unit prices alongside Clubcard offers in stores
Tesco will now show Clubcard Prices per unit alongside the total price in a move the grocer said it had been “planning to do for some time,” according to UK chief executive Jason Tarry.
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Retail Voice
Discover the top trends on grocery shoppers’ lists
From subscriptions to seamless checkouts, Worldpay’s Pinar Koygun takes a look at what is ticking grocery shoppers’ boxes.