All Loyalty schemes articles – Page 5
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Retail VoiceThe next retail battleground: seeking ‘share of life’ over ‘share of wallet’
Creating the best customer experience is essential to building profitability and loyalty. So what should ecommerce and multichannel retailers do when there appears to be a tension between giving the customer what they want and doing what is best for profit? nShift’s Lars Dige Pedersen explores.
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NewsHobbycraft launches new app for customers
Hobbycraft has launched a new mobile app for customers to access thousands of product offerings, exclusive discounts and loyalty rewards.
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AnalysisPrice cuts vs promotional offers: what have the discounters decided?
As more customers turn to discount retailers during the cost-of-living crisis, Retail Week takes a look at what changes the value sector is making to appeal to a wider range of customers
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AnalysisStrategy spotlight: Five ways Sephora is set to disrupt the UK market
Sephora returned to the UK in March 2023 with its first store after a nearly 15-year hiatus. What has brought the global beauty specialist back for round two and what can other retailers learn from its return?
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NewsPret a Manger to double loyalty discount
Pret a Manger is set to double its Club Pret discount from 10% to 20% from September 5 for loyal customers.
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AnalysisBoots vs Superdrug: battle of the high street health and beauty heroes
As they continue to innovate both on- and offline and right-size their store estates, both retailers’ financial upward trajectories are expected to gain momentum. But which health and beauty retailer will emerge victorious when we put them head to head?
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NewsRyman launches loyalty rewards scheme
Ryman has launched its new Ryman Rewards loyalty scheme offering lower prices and personalised products.
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AnalysisStrategy spotlight: Five ways Tesco is storming ahead of its big four peers
Despite squeezed consumer spending and the growing discounter threat, market leader Tesco has consistently held on to its dominant market share. Amid initial signs of food inflation starting to ease, our Retail Week analysts examine five ways we expect the grocery giant to intensify its focus and maintain its competitive advantage
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NewsExclusive: Percival launches new loyalty scheme
Menswear fashion retailer Percival has announced the launch of a new premium loyalty scheme that “rewards customers for every purchase”, Retail Week can reveal.
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NewsPets at Home customer numbers grow as revenues spike
Pets at Home has reported an increase in “active VIP” customers and a jump in both total and group like-for-like sales.
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NewsCo-op to offer rewards for members in collaboration with Uber Eats
The Co-op has started offering rewards for its members and their communities through its online grocery partnership with Uber Eats.
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NewsBoots says rewards scheme delivers £50m savings for customers
Boots has reported that customers with an Advantage Card have saved almost £50m through Price Advantage deals since January last year.
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NewsCo-op launches ad campaign with focus on member prices
The Co-op has created a new ad campaign to support its membership proposition and the launch of member prices.
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NewsShopper spend on grocery promotions helps keep inflation down
Grocery price inflation fell over the last month when shoppers snapped up promotions.
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NewsOnBuy becomes first marketplace to offer cashback rewards
UK-based OnBuy has become the first online marketplace to offer cashback, with £10m set aside to reward customers as part of the launch.
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NewsHarrods unveils plans for first private members’ club in Shanghai
Luxury department store Harrods has unveiled plans to open its first-ever private members’ club in Shanghai, China, by the end of the year.
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Retail VoiceSix trends retailers should continue watching across the next six months
From spending on experiences to an abundance of payment options, Mastercard examines six of the biggest consumer trends retailers should be focused on for the rest of the year
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NewsSelfridges rolls out ‘Unlocked’ membership scheme
Luxury department store Selfridges London has launched its Selfridges Unlocked membership scheme to offer shoppers the chance to access “the best product launches, events, news and free shipping”.
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AnalysisHow inflation has forced retailers to adapt their loyalty schemes
As inflation has run rampant and customer confidence plummets, retailers have increasingly turned to loyalty schemes to drive sales. Retail Week takes a look at how six retailers have adapted their programmes to appeal to cash-strapped customers
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AnalysisSend it back: can online fashion turn its returns problem around?
With return rates on the increase, Retail Week looks at what fashion retailers can do to transform this perennial pain point into a potential opportunity