All Loyalty schemes articles – Page 6
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Analysis
Exclusive survey: 75% of consumers believe supermarkets profiteering
Despite the protestations of the big supermarkets about falling profits and investment in price, our new consumer survey shows that shoppers feel grocers are profiteering during this ongoing period of high inflation
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News
M&S launches members’ prices for Sparks loyalty scheme
Marks & Spencer has become the latest retailer to offer lower prices to members of its loyalty scheme.
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News
Exclusive: TOFS to bring back physical club card and extend club pricing
The Original Factory Shop is reintroducing its physical club card to stores and extending its club pricing to all members, Retail Week can reveal.
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News
Sainsbury’s extends Nectar Prices to fresh fruit and vegetables
Grocery giant Sainsbury’s has expanded its Nectar Prices offer to include some products across its fresh fruit and vegetable ranges.
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Interview
Q&A: THG Beauty’s Lucy Gorman on why the opportunities for growth are online
Retail Week talks to THG Beauty chief executive Lucy Gorman about the future of direct-to-consumer businesses, loyalty schemes and her time at the business
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Interview
Meet Naomi Simcock and the team determined to revive John Lewis’ fortunes
While John Lewis Partnership has been dominating headlines for big strategic reasons – such as the possibility of bringing external financing, a full-year slump into the red and the loss of the legendary partners’ bonus – there is still a business to run.
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News
Ikea Family loyalty scheme to be given a makeover
Ikea Family, the homeware giant’s loyalty scheme, is to be reinvented to offer shoppers more rewards and make them feel “more valued”.
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Analysis
Strategy spotlight: Five ways Frasers Group aims to elevate its proposition
In 2021/22, Frasers Group’s total sales climbed 32.5% to £4.8bn for the 52 weeks to 24 April, 2022, and it recorded pre-tax profits of £335.6m.
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Analysis
Exclusive survey: How much do customers trust you with their data?
We asked consumer research agency Walnut to quiz more than 2,000 shoppers across the UK about how much they trust the nations’ supermarkets with their data – and the results are in
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News
Majestic relaunches subscription service to help customers with cost-of-living crisis
Majestic Wine has relaunched its Lock It In subscription proposition for customers struggling with the cost-of-living crisis.
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News
Lidl eyes share of Tesco Clubcard profits after winning trademark battle
Lidl may seek a share of profits made by Tesco from its Clubcard scheme after the discounter won a trademark battle over the use of a circular yellow logo on a blue background.
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News
Robert Dyas launches new loyalty scheme
Robert Dyas has launched a new loyalty scheme, MyDyas, to help customers as the cost-of-living crisis continues.
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Analysis
Digital-first operating model: Why you need it and how to build one
Globally, the retail industry invested $181bn (£145bn) in retail tech and digital improvements last year, but most retailers don’t feel like they’re getting bang for their buck
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Analysis
Are glory days over for Boohoo in the wake of Shein’s runaway success?
As both sales and profits slump for Boohoo amid the cost-of-living crisis in a highly competitive market, Retail Week looks at whether Boohoo can recapture its glory days in an era dominated by fast-fashion leader Shein
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News
Exclusive: Frozen food specialist Cook launches subscription service
Frozen food specialist Cook is set to launch a subscription service later this month, following a successful trial of the new scheme.
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News
John Lewis hires creative agency to deliver Christmas and loyalty campaigns
John Lewis Partnership has partnered with Saatchi & Saatchi as its new creative marketing partner for John Lewis, John Lewis Financial Services and Waitrose.
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Retail Voice
Three ways for retailers to build lifelong loyalty
Retail is recovering, slowly but surely. With footfall on the up, Maze’s Mark Rice looks at how retailers can convert consumers into lifelong customers
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News
Exclusive: OnBuy to become first marketplace to offer customers a rewards scheme
Online marketplace OnBuy is set to become the first marketplace to offer customers rewards for purchases, Retail Week can reveal.
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Opinion
‘Battle for data will be the battle for the bottom line in grocery’
The companies that emerge the strongest from the current downturn will shape a new data and insight paradigm, argue McKinsey’s Anita Balchandani and Samantha Phillips
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Retail Voice
Winning share of wallet with Gen Z and millennial shoppers
With retailers keen to understand what makes younger consumers tick, and more importantly spend, American Express unveils research into this generation of shoppers, says Dan Edelman at American Express