All Loyalty schemes articles – Page 7
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InterviewQ&A: THG Beauty’s Lucy Gorman on why the opportunities for growth are online
Retail Week talks to THG Beauty chief executive Lucy Gorman about the future of direct-to-consumer businesses, loyalty schemes and her time at the business
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InterviewMeet Naomi Simcock and the team determined to revive John Lewis’ fortunes
While John Lewis Partnership has been dominating headlines for big strategic reasons – such as the possibility of bringing external financing, a full-year slump into the red and the loss of the legendary partners’ bonus – there is still a business to run.
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NewsIkea Family loyalty scheme to be given a makeover
Ikea Family, the homeware giant’s loyalty scheme, is to be reinvented to offer shoppers more rewards and make them feel “more valued”.
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AnalysisStrategy spotlight: Five ways Frasers Group aims to elevate its proposition
In 2021/22, Frasers Group’s total sales climbed 32.5% to £4.8bn for the 52 weeks to 24 April, 2022, and it recorded pre-tax profits of £335.6m.
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AnalysisExclusive survey: How much do customers trust you with their data?
We asked consumer research agency Walnut to quiz more than 2,000 shoppers across the UK about how much they trust the nations’ supermarkets with their data – and the results are in
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NewsMajestic relaunches subscription service to help customers with cost-of-living crisis
Majestic Wine has relaunched its Lock It In subscription proposition for customers struggling with the cost-of-living crisis.
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NewsLidl eyes share of Tesco Clubcard profits after winning trademark battle
Lidl may seek a share of profits made by Tesco from its Clubcard scheme after the discounter won a trademark battle over the use of a circular yellow logo on a blue background.
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NewsRobert Dyas launches new loyalty scheme
Robert Dyas has launched a new loyalty scheme, MyDyas, to help customers as the cost-of-living crisis continues.
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AnalysisDigital-first operating model: Why you need it and how to build one
Globally, the retail industry invested $181bn (£145bn) in retail tech and digital improvements last year, but most retailers don’t feel like they’re getting bang for their buck
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AnalysisAre glory days over for Boohoo in the wake of Shein’s runaway success?
As both sales and profits slump for Boohoo amid the cost-of-living crisis in a highly competitive market, Retail Week looks at whether Boohoo can recapture its glory days in an era dominated by fast-fashion leader Shein
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NewsExclusive: Frozen food specialist Cook launches subscription service
Frozen food specialist Cook is set to launch a subscription service later this month, following a successful trial of the new scheme.
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NewsJohn Lewis hires creative agency to deliver Christmas and loyalty campaigns
John Lewis Partnership has partnered with Saatchi & Saatchi as its new creative marketing partner for John Lewis, John Lewis Financial Services and Waitrose.
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Retail VoiceThree ways for retailers to build lifelong loyalty
Retail is recovering, slowly but surely. With footfall on the up, Maze’s Mark Rice looks at how retailers can convert consumers into lifelong customers
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NewsExclusive: OnBuy to become first marketplace to offer customers a rewards scheme
Online marketplace OnBuy is set to become the first marketplace to offer customers rewards for purchases, Retail Week can reveal.
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Opinion‘Battle for data will be the battle for the bottom line in grocery’
The companies that emerge the strongest from the current downturn will shape a new data and insight paradigm, argue McKinsey’s Anita Balchandani and Samantha Phillips
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Retail VoiceWinning share of wallet with Gen Z and millennial shoppers
With retailers keen to understand what makes younger consumers tick, and more importantly spend, American Express unveils research into this generation of shoppers, says Dan Edelman at American Express
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NewsAsda moves key worker discount to rewards app
Supermarket chain Asda has said that from Thursday, all Blue Light Card holders will be able to access their 10% discount through its Rewards app.
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NewsFrasers Group unveils loyalty scheme across all brands
Frasers Group chief executive Michael Murray has said the retailer is set to unveil a new membership scheme and flexible payments solution, which he described as the retailer’s version of Amazon Prime.
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NewsPret expands subscription service to cover all food and iced drinks
Pret a Manger has unveiled changes to its successful coffee subscription service, expanding the scheme to cover freshly made food, snacks and other drinks.
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NewsJohn Lewis appoints first head of loyalty and invests in pan-partnership rewards
John Lewis Partnership has appointed its first pan-partnership head of loyalty and is looking to ramp up its membership rewards with a new loyalty programme.
