All Loyalty schemes articles – Page 7
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NewsAsda moves key worker discount to rewards app
Supermarket chain Asda has said that from Thursday, all Blue Light Card holders will be able to access their 10% discount through its Rewards app.
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NewsFrasers Group unveils loyalty scheme across all brands
Frasers Group chief executive Michael Murray has said the retailer is set to unveil a new membership scheme and flexible payments solution, which he described as the retailer’s version of Amazon Prime.
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NewsPret expands subscription service to cover all food and iced drinks
Pret a Manger has unveiled changes to its successful coffee subscription service, expanding the scheme to cover freshly made food, snacks and other drinks.
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NewsJohn Lewis appoints first head of loyalty and invests in pan-partnership rewards
John Lewis Partnership has appointed its first pan-partnership head of loyalty and is looking to ramp up its membership rewards with a new loyalty programme.
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NewsPandora rolls out new rewards scheme in the UK
Jewellery retailer Pandora has launched its My Pandora rewards scheme in the UK, allowing shoppers to earn points and enjoy “personal offers and unique benefits”.
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NewsMorrisons to bring back More card with loyalty-only prices
Morrisons is to relaunch its loyalty scheme Morrisons More with the addition of Clubcard-inspired member prices.
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NewsSainsbury’s shakes up Nectar scheme to take on Tesco Clubcard
Sainsbury’s has made changes to its Nectar card to offer customers lower prices on select products in store and online in a bid to rival Tesco’s Clubcard.
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NewsTesco to slash the value of Clubcard points from the summer
Tesco is cutting the value of its Clubcard rewards scheme for members.
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NewsBoots revamps Advantage Card as part of ‘biggest ever investment’ in value
Shoppers will now get an instant 10% discount when they shop for Boots own-brand products with the retailer’s Advantage Card membership scheme.
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NewsVictoria’s Secret launches first ever loyalty scheme
US lingerie giant Victoria’s Secret has announced the launch of its first loyalty programme as part of plans to provide “a better experience and value for customers”.
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NewsExclusive: Marks & Spencer exits home energy market to focus on ‘better retail’
Marks & Spencer has ended its home energy supply venture, transferring customers to partner Octopus.
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NewsCo-op appoints former N Brown exec Kenyatte Nelson
Kenyatte Nelson, non-executive director at the British Retail Consortium and former chief brand officer at N Brown Group, will join the Co-op this month as chief membership and customer officer.
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NewsExclusive: Marks & Spencer reshapes top digital team for next growth phase
Marks & Spencer co-chief executive Katie Bickerstaffe has “reset” her team to build on omnichannel momentum and create a more compelling customer ecosystem, Retail Week can reveal.
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AnalysisFive tech trends that will define retail in 2023
Which burgeoning technology will take centre stage in 2023 and what opportunities will it present for retailers? We put the question to a panel of tech experts
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Retail VoiceHow retailers can put shoppers at the centre of experience
Ensuring customers stay loyal to your brand has always been a cornerstone of successful retail. SAS’ Andrew Fowkes examines how retailers can make sure shoppers’ needs are being met
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Retail VoiceFive reasons why loyalty programmes are broken – and how to fix them
For consumers, loyalty programmes can be limited in value, difficult to combine and easy to forget about. For retailers, they’re inflexible, expensive to run and difficult to drive value from, writes Libra Incentix’s Andrew Doxsey.
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NewsMarks & Spencer rolls out Sparks loyalty scheme internationally
Marks & Spencer is launching its Sparks loyalty programme into big overseas markets including India and the US.
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InterviewInterview: How British Airways is boosting customer engagement against the downturn
As IAG Loyalty enters retail with the launch of its wine delivery service, Retail Week speaks to Jack Smith – the freshly appointed CEO of new subsidiary IAGL Retail – to understand why it is making its foray into the market and the role of rewards in driving retention
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AnalysisPrime Early Sale: Amazon throws a rock through retail’s golden quarter trading window
With Amazon going on the offensive early with the launch of an October Prime promotion, what will the impact be on retail’s crucial golden quarter trading period?
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NewsMarks & Spencer bolsters Sparks loyalty scheme with credit account
Marks & Spencer has added a customer credit facility to its Sparks loyalty programme as part of efforts to offer members a “more personalised and digitally driven customer experience”.