All Loyalty schemes articles – Page 8
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News
Pandora rolls out new rewards scheme in the UK
Jewellery retailer Pandora has launched its My Pandora rewards scheme in the UK, allowing shoppers to earn points and enjoy “personal offers and unique benefits”.
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News
Morrisons to bring back More card with loyalty-only prices
Morrisons is to relaunch its loyalty scheme Morrisons More with the addition of Clubcard-inspired member prices.
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News
Sainsbury’s shakes up Nectar scheme to take on Tesco Clubcard
Sainsbury’s has made changes to its Nectar card to offer customers lower prices on select products in store and online in a bid to rival Tesco’s Clubcard.
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News
Tesco to slash the value of Clubcard points from the summer
Tesco is cutting the value of its Clubcard rewards scheme for members.
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News
Boots revamps Advantage Card as part of ‘biggest ever investment’ in value
Shoppers will now get an instant 10% discount when they shop for Boots own-brand products with the retailer’s Advantage Card membership scheme.
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News
Victoria’s Secret launches first ever loyalty scheme
US lingerie giant Victoria’s Secret has announced the launch of its first loyalty programme as part of plans to provide “a better experience and value for customers”.
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News
Exclusive: Marks & Spencer exits home energy market to focus on ‘better retail’
Marks & Spencer has ended its home energy supply venture, transferring customers to partner Octopus.
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News
Co-op appoints former N Brown exec Kenyatte Nelson
Kenyatte Nelson, non-executive director at the British Retail Consortium and former chief brand officer at N Brown Group, will join the Co-op this month as chief membership and customer officer.
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News
Exclusive: Marks & Spencer reshapes top digital team for next growth phase
Marks & Spencer co-chief executive Katie Bickerstaffe has “reset” her team to build on omnichannel momentum and create a more compelling customer ecosystem, Retail Week can reveal.
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Analysis
Five tech trends that will define retail in 2023
Which burgeoning technology will take centre stage in 2023 and what opportunities will it present for retailers? We put the question to a panel of tech experts
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Retail Voice
How retailers can put shoppers at the centre of experience
Ensuring customers stay loyal to your brand has always been a cornerstone of successful retail. SAS’ Andrew Fowkes examines how retailers can make sure shoppers’ needs are being met
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Retail Voice
Five reasons why loyalty programmes are broken – and how to fix them
For consumers, loyalty programmes can be limited in value, difficult to combine and easy to forget about. For retailers, they’re inflexible, expensive to run and difficult to drive value from, writes Libra Incentix’s Andrew Doxsey.
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News
Marks & Spencer rolls out Sparks loyalty scheme internationally
Marks & Spencer is launching its Sparks loyalty programme into big overseas markets including India and the US.
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Interview
Interview: How British Airways is boosting customer engagement against the downturn
As IAG Loyalty enters retail with the launch of its wine delivery service, Retail Week speaks to Jack Smith – the freshly appointed CEO of new subsidiary IAGL Retail – to understand why it is making its foray into the market and the role of rewards in driving retention
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Analysis
Prime Early Sale: Amazon throws a rock through retail’s golden quarter trading window
With Amazon going on the offensive early with the launch of an October Prime promotion, what will the impact be on retail’s crucial golden quarter trading period?
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News
Marks & Spencer bolsters Sparks loyalty scheme with credit account
Marks & Spencer has added a customer credit facility to its Sparks loyalty programme as part of efforts to offer members a “more personalised and digitally driven customer experience”.
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News
JD Sports and Nike launch connected loyalty programme
JD Sports has extended its ties with Nike as the first European retail partner for its Connected Partnership loyalty programme.
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Analysis
From BeReal to drone deliveries: Walmart, Rotaro and Trinny London reveal top CX investments
Retail Week’s Consumer Week kicks off today. From tapping into new demographics to understanding what shoppers really want from in-store experiences, retailers and brands from across the industry will share how they are engaging with cash-strapped consumers
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News
Morrisons launches media business to capture brands’ advertising revenues
Morrisons has become the latest retailer to launch an advertising media business connecting brands to consumers.
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News
Asda rolls out Rewards loyalty scheme nationwide
Asda is launching its loyalty scheme across the country after successful trials.