All Lush articles
Lush is a global retailer of beauty, skincare, perfume and bath and body products. Founded in Poole, Dorset in 1995 by Liz Weir and Mark Constantine, Lush has grown from cult favourite to global success story. Similar to The Body Shop, the ethical retailer has a strong stance against animal testing and its soaps are palm oil-free. Its products are 100% vegetarian and 80% vegan, with fresh fruits and vegetables part of its recipes.
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Analysis
Black Friday: How can retailers stand out to capture the wallets of cautious shoppers?
As Black Friday weekend nears, Retail Week takes a look at what retailers can do to stand out from a very busy crowd.
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News
Lush has returned to Covent Garden with new shop and spa experience
Lush has opened the doors to a new shop and spa experience as it returns to London’s Covent Garden after 11 years.
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News
Lush staff are ‘devastated’ after rioters attack its Hull store
Lush said its staff were “devastated” after the retailer’s store in Hull was attacked by looters amid a wave of violent far-right riots taking place in the country.
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Gallery
Lush is opening a new Perfume Library in the heart of London
Lush is set to open a new Perfume Library concept store to highlight the health and beauty retailer’s extensive range of perfume and scents.
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Opinion
‘Why the next government helping retail is good for the whole country’
A helping hand for retail could benefit many other industries and aspects of public life, argues Lush head of UK and Ireland retail Kasey Swithenbank
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Data
Ranking: The 20 biggest beauty retailers dominating the UK market
The beauty market is as competitive as it is lucrative. To see who has the edge over others, we asked Retail Week sister brand Retail Navigator to reveal the biggest beauty retailers in the UK.
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Gallery
First look: Lush’s Bridgerton-themed secret garden and tea room
As fans of the popular Netflix series Bridgerton await its third instalment, Lush is celebrating the show’s return with a secret garden pop-up in its Glasgow flagship and a Regency-era drawing room at Oxford Street, London
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Gallery
Store gallery: Inside Lush’s swampy Shrek-themed pop-up
Lush has brought the city of Duloc from the famous Shrek films to the heart of Soho in London as it launches its new limited edition Shrek collection at a pop-up just in time for Easter
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Opinion
‘Body Shop shows standing still is the most dangerous thing you can do in retail’
Retailers such as Lush and Rituals show the kind of mentality that bricks-and-mortar retailers need, by giving customers an experience they can’t get on a screen, maintains Natalie Berg.
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Analysis
Autopsy: what caused the death of the retail metaverse – and can it be resurrected?
Two years ago, retailers across the sector were developing or showing an interest in metaverse experiences. Retail Week asks why enthusiasm has waned and what the future holds for immersive tech
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Gallery
The best new stores of 2023
From soaps on sushi belts at Lush Glasgow to in-house tea rooms at Uniqlo, Covent Garden here some of the most exciting stores that opened up in 2023.
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News
Retail hopes rest on big Christmas weekend ahead of ‘new year’s chill’
Retailers are holding out hope for a last big weekend of trading ahead of Christmas Day, despite the economic outlook being decidedly gloomy.
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Interview
Q&A: Lush head of retail on bringing fun back to stores
As the handmade bath and body retailer opens its biggest store yet in Glasgow, Retail Week speaks to Lush head of retail Kasey Swithenbank about what makes the new store different and bringing back a sense of fun
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Gallery
Lush opens biggest store yet in Glasgow
Lush, the handmade bath and body retailer, has opened its biggest Scottish store on Buchanan Street, Glasgow, featuring experiential concepts and an in-store coffee shop.
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News
Lush lashes out at Tories for ‘letting councils go bust’
The boss of Lush has hit out at the Conservative government over council finances that have left many local authorities unable to invest in ailing high streets across the UK.
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News
Lush returns to Covent Garden after 10 years away
Handmade bath and body products retailer Lush has announced its return to Covent Garden after 10 years away.
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Analysis
What retailers can learn from EE, Lush and Estée Lauder’s latest tech investments
If the past year is indicative of change to come, we’re balanced on the cusp of cutting-edge technologies becoming a must-have, rather than a nice-to-have, for retailers keen to remain ahead of the curve
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Analysis
Strategy spotlight: Five ways Lush is building its brand identity to accelerate future growth
With an overriding ethos focused on “leaving the world Lusher than we found it”, the Retail Week analyst team explores five ways Lush is strengthening its brand identity to drive future growth
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Analysis
From source to sale: How retailers are making sense of sustainability
Climate change is accelerating and so are consumer’s environmental concerns. We explore how retailers are stepping up their eco-efforts with investments throughout the supply chain
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Innovation of the Week
Innovation of the Week: Lush pop-ups hit the right note at festivals
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.