M&S cyber attack: What happened and what can retailers learn from it?

Marks & Spencer fashion and beauty standalone store

Source: Marks & Spencer

Over a week has passed since Marks & Spencer was first hit by what they called a “cyber incident” on Easter Monday, causing issues with click-and-collect services and contactless payments

In a new development today (April 30) the Co-op said it took “proactive measures” after an attempted cyber attack caused a “small impact” to its call centre and back office.

 

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