All Marks & Spencer articles
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Feature
The secrets of successful staff suggestion schemes
Initiatives such as M&S’ Straight to Stuart suggestion scheme can help unlock smart business ideas from retail’s frontline. George MacDonald looks at how they can be used most effectively.
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Analysis
Adapt, refine and transform: the trends shaping what’s next for supply chains
As retail continues to ride wave after wave of disruption, what can we expect in the coming months for supply chains and what must 2026 strategies entail for businesses to sustain growth?
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Analysis
M&S cyber attack: What happened and what can retailers learn from it?
Over a week has passed since Marks & Spencer was first hit by what they called a “cyber incident” on Easter Monday, causing issues with click-and-collect services and contactless payments
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News
Marks & Spencer stands down warehouse agency staff as it battles cyber attack
Marks & Spencer has told agency workers at its main distribution centre to stay at home as it faces the ongoing fall-out from a cyber attack.
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News
M&S suspends online orders as cyberattack continues to take toll
Marks & Spencer has suspended customer orders through its websites and apps as it battles to address a cyberattack.
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News
Marks & Spencer provides update following ‘cyber incident’
Marks & Spencer has provided an update for its customers and operations following its recent ‘cyber incident’.
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News
Marks & Spencer calls in external experts following ‘cyber incident’
Marks & Spencer has called in external experts to advise after suffering a “cyber incident” over the last few days.
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News
M&S to upgrade landmark Pantheon store as part of wider stores investment
Marks & Spencer is set to pump £90m into enhancing its London store portfolio with openings and overhauls.
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News
Marks & Spencer slashes use of plastics in men’s range
Marks & Spencer has made changes to men’s clothing packaging that will significantly cut the use of plastics.
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Opinion
‘Why do some retail brands endure while others fade away?’
Staying relevant comes down to balancing core values with innovation, believes headhunter Clarity’s managing partner Fran Minogue
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News
UK shoppers expected to spend over £2bn during Easter
UK shoppers are set to spend over £2bn over the upcoming Easter bank holiday weekend, according to GlobalData research.
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Innovation of the Week
Innovation round-up: Crime-fighting trolleys, cornflakes and cleaning up beauty
Here we bring you the 10 best innovations that caught our attention in the first quarter of 2025.
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News
M&S adds top designer brands to its online platform
Marks & Spencer has added two top third-party designer brands to join its “brands at M&S” online platform.
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News
M&S chair Archie Norman: ‘We want to be the most personalised retailer in Britain’
Marks & Spencer chair Archie Norman has said that the group “wants to be the most personalised retailer in Britain” as it ramps up tech and IT improvements.
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Opinion
‘Longstanding assumptions are being challenged as retailers navigate new reality’
Tough trading conditions mean that many retailers now recognise the need to strike a better balance between breadth of product and services and profitability, observes Alvarez & Marsal’s managing director Erin Brookes
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News
M&S kicks off £50m investment in North West stores
Marks & Spencer has begun an investment programme in new and upgraded stores in the North West of England, creating hundreds of jobs, Retail Week can reveal.
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Data
Charts: Next becomes the latest member of UK retail’s £1bn profit club
Only four UK retailers have exceeded £1bn in nominal profits, with Next being the latest to join the club.
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Feature
Retail Week Awards 2025 – the winners
Check out the profiles of all the winners from the Retail Week Awards 2025 – and what the judges had to say.
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Video
Watch: M&S CEO Stuart Machin wins Retail Leader of the Year
Stuart Machin’s success at Marks & Spencer was recognised as he was named Salesforce Retail Leader of the Year at this year’s Retail Week Awards. M&S’ strong performance under Machin showed his impact on the business, where there have been improvements in every aspect.
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Interview
Retail Week Awards 2025: From the trolley park to the boardroom – Leader of the Year Stuart Machin
When Marks & Spencer chief executive Stuart Machin is being interviewed, it’s day 1,008 in the role.