All Marks & Spencer articles – Page 15
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NewsExclusive: M&S bolsters clothing and home top team as Lindsey brothers step aside
Marks & Spencer has made changes to its clothing and home leadership team as it pushes to further improve performance and sourcing gurus the Lindsey brothers stand down.
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NewsCo-op and M&S team up to help launch corporate diversity pledge
The Co-op and Marks & Spencer have teamed up with recruitment firm PageGroup to launch a new corporate pledge aimed at “moving the dial on diversity” in 2022.
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NewsMarks & Spencer launches livestreaming shopping service
Marks & Spencer aims to inspire customers and generate spend with the launch of a live shopping service on its website.
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DataRanking: The top 20 companies bossing customer service
The Institute of Customer Service has released data ranking the top companies in the UK for customer service. Retail Week explores what the sector could learn from these businesses.
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Opinion‘As cost of living climbs, value-for-money battle will make or break retail success’
With consumers across the board feeling the pinch of rising prices, retailers should remember that value for money need not mean cheap, writes George MacDonald
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AnalysisThinking outside the box: how retail subscription services are evolving post-pandemic
Retail subscription boxes across categories were one of the big winners in the first year of the pandemic, but many expected their popularity to fall away. Retail Week looks at how these services have adapted to changing customer behaviours
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NewsRetail mourns industry leaders Lord Sainsbury and Lord Myners
Two of the retail industry’s most outstanding leaders, who in different ways helped shape its direction, have died.
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Future LeadersM&S, Kingfisher and Lidl back major retail I&D programme
Fifteen major retailers and brands have joined forces with Be Inspired, Retail Week’s six-year-old diversity initiative to promote inclusivity across the industry in 2022 and beyond.
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AnalysisSuper Thursday delivers a Christmas cracker – but is the retail party over?
Despite surging numbers of Covid-19 cases and a perfect storm of external pressures threatening to derail the golden quarter, retail has delivered a merry Christmas. What did Super Thursday’s trading updates tell us about the sector’s seasonal performance – and the year ahead?
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NewsM&S Christmas sales climb amid ‘robust’ clothing and home demand
Marks & Spencer boss Steve Rowe has hailed a “strong” uplift in Christmas sales across all divisions as the retailer’s clothing and home sales increased for the second successive quarter.
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NewsM&S activewear sales soar as consumers embrace health and wellbeing
Marks & Spencer is set to launch a new campaign focusing on its Goodmove brand as sales of its activewear products accelerated over the pandemic.
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AnalysisWho will be the retail winners and losers of 2022?
Which retailers will fly and flop in the year to come? We asked retail experts to share their tips for 2022.
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NewsMarks & Spencer hires digital product chief to boost omnichannel strengths
Marks & Spencer has appointed its first chief digital product officer as it seeks to bolster its digital capabilities.
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OpinionM&S’ Cleo Thompson: ‘Disability matters – let’s stop ignoring it’
It has been cited that there are more clothing lines available for dogs than there are clothes designed for disabled humans. As the world marks International Day of Persons with Disabilities, M&S group head of inclusion and diversity Cleo Thompson asks: “Haven’t we got our priorities wrong somewhere?”
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AnalysisLights, camera, retail: How M&S, Boots and TikTok are merging content with commerce
From Singles’ Day livestreams to shoppable reality TV shows, the worlds of entertainment and retail are becoming more intertwined than ever. How can retailers win in the battle for consumer attention both in-store and on-screen?
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OpinionKatie Bickerstaffe: 'This year, back-to-the-floor means packing online orders for M&S HQ staff'
Over the past 18 months, we have seen five to seven years’ worth of change in this industry, so we’ve had to change, to be bolder, braver, and more committed to reshaping M&S.
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NewsM&S wins approval for Oxford Street store redevelopment
Marks & Spencer’s plans to rebuild its Oxford Street flagship have received the green light from Westminster City Council.
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NewsMarks & Spencer buys stake in Nobody’s Child in brand push
Marks & Spencer has acquired a 25% shareholding in Nobody’s Child as it builds a platform of brands to complement its core offer.
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AnalysisWrapping your messaging right – how to connect with consumers this Christmas
Knowing how and where to talk to consumers – and with the right message and tone – will be critical for retailers in the second peak season of the pandemic.
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NewsMorrisons food exec jumps ship for Marks & Spencer
Marks & Spencer has poached an experienced Morrisons executive with expertise in ethical trading and Brexit policy to join its food team.