All Marks & Spencer articles – Page 18
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News
M&S and Asos back employment pledge for Ukrainian refugees
A consortium of British businesses is in talks with the government to offer employment and accommodation to refugees fleeing Ukraine.
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Analysis
Tracker: Retail reacts to Russia’s invasion of Ukraine
Retail Week rounds up the actions being taken by retailers in response to Russia’s invasion of Ukraine. Last updated March 29, 2022.
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Data
Data: Primark and Amazon rank among most sustainable retailers in new consumer poll
Retail Week’s ground-breaking new report reveals the findings of exclusive research with 1,000 UK consumers on what sustainability means to them, how it is influencing their spending and how much they care about retailers driving the ESG agenda.
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Opinion
‘As Rowe hands over at M&S, at last it has permanent foundations for success’
As chief executive Steve Rowe prepares to leave the business, Marks & Spencer might finally be emerging from turnaround mode, writes George MacDonald.
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News
M&S boss Rowe steps down as Machin and Bickerstaffe take reins
Marks & Spencer chief executive Steve Rowe is stepping down from the business after six years and will be replaced in the top job by food boss Stuart Machin.
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News
Exclusive: M&S makes strategic investment in activewear platform The Sports Edit
Marks & Spencer has bought into activewear platform The Sports Edit as it builds its digital operations and strengthens its presence in the fast-growing category.
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News
UK grocers join forces to roll out refill stations in sustainability push
UK grocers Waitrose, Ocado, Morrisons and Marks & Spencer have formed a partnership committing to the roll-out of refill stations across their store estates.
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News
Marks & Spencer launches Sparks promotional extravaganza to boost app take-up
Marks & Spencer is to stage a two-week spectacular of “daily personalised offers, giveaways and discounts” designed to drive customer adoption of its app.
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Opinion
‘UK retailers could follow US as ghost kitchens swoop into supermarkets’
Ghost kitchens are becoming an increasing part of the food retail landscape as grocers and restaurants compete for stomach share. Innovations in the US, from TikTok to Kroger, may inspire similar initiatives in the UK, says George MacDonald
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News
Marks & Spencer launches tie-up with beauty brand Clinique
Marks & Spencer has partnered with Clinique to sell its beauty and skincare products both in-store and online.
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Analysis
Analysis: Flash in the pan or permanent shift – which pandemic trends will outlast Covid?
Retail Week looks at the key trends that have dominated during the pandemic to see which consumer behaviours are here to stay.
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News
Marks & Spencer unveils £10-per-hour pay deal for all staff
All Marks & Spencer store staff will earn at least £10 per hour from the beginning of April under the retailer’s latest reward scheme.
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News
Ocado earnings slip in year of tech investment
Online grocer and tech platform Ocado has reported a fall in full-year earnings as it invested in technology.
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News
Exclusive: M&S bolsters clothing and home top team as Lindsey brothers step aside
Marks & Spencer has made changes to its clothing and home leadership team as it pushes to further improve performance and sourcing gurus the Lindsey brothers stand down.
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News
Co-op and M&S team up to help launch corporate diversity pledge
The Co-op and Marks & Spencer have teamed up with recruitment firm PageGroup to launch a new corporate pledge aimed at “moving the dial on diversity” in 2022.
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News
Marks & Spencer launches livestreaming shopping service
Marks & Spencer aims to inspire customers and generate spend with the launch of a live shopping service on its website.
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Data
Ranking: The top 20 companies bossing customer service
The Institute of Customer Service has released data ranking the top companies in the UK for customer service. Retail Week explores what the sector could learn from these businesses.
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Opinion
‘As cost of living climbs, value-for-money battle will make or break retail success’
With consumers across the board feeling the pinch of rising prices, retailers should remember that value for money need not mean cheap, writes George MacDonald
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Analysis
Thinking outside the box: how retail subscription services are evolving post-pandemic
Retail subscription boxes across categories were one of the big winners in the first year of the pandemic, but many expected their popularity to fall away. Retail Week looks at how these services have adapted to changing customer behaviours
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News
Retail mourns industry leaders Lord Sainsbury and Lord Myners
Two of the retail industry’s most outstanding leaders, who in different ways helped shape its direction, have died.