All Marks & Spencer articles – Page 37
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NewsMarks & Spencer prepares for more store closures
Marks & Spencer is to accelerate its store closure programme, it is understood.
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NewsAgenda: M&S, Kingfisher and Halfords update the market
Retail Week looks ahead to the next seven days, with updates from M&S, Kingfisher, Halfords and Pets at Home on the agenda
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OpinionRowe's 'marathon' is better than Bolland's 'journey'
Marks & Spencer is changing rapidly – hiring and firing, opening its eyes to digital and shutting up shops. But will that translate to meaningful improvement?
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OpinionOpinion: HMRC’s Iceland probe shows warped priorities
Because life is short, and resources aren’t unlimited, we all have to decide on our priorities.
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OpinionOpinion: The true cost of stores? Let's do the maths
“You ain’t seen nothing yet” would be my response to the sad stream of retail ‘accidents’ we have already endured in 2018.
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AnalysisHow chatbots have brought Marks & Spencer to a new audience
In a fast-paced digital environment where the competition is just one click away, offering a great customer experience is important.
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AnalysisAnalysis: Are chatbots the key to customer service?
As investment in artificial intelligence continues to gain momentum, will chatbots become central to retail customer service or a misstep reflective of an over-reliance on technology?
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OpinionOnline or offline? It’s not an either-or choice
Even by the standards of retail, always one of the most adaptive of industries because of its closeness to consumers, the pace and depth of change has seldom been as fast as at present.
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OpinionWhy are retailers overhauling their warehouses?
The retail warehouse is having to work harder and more efficiently than ever before – and retailers are overhauling their logistics operations to future-proof their businesses.
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NewsM&S exec Bousquet-Chavanne exits in marketing reshuffle
Marks & Spencer executive Patrick Bousquet-Chavanne is leaving the business amid a restructure of its marketing division.
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NewsM&S to shut distribution centre, 450 jobs at risk
Marks & Spencer is to shut its Hardwick distribution centre near Warrington, Cheshire, where consultations have begun with 450 affected workers.
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AnalysisMove of the week: Bickerstaffe quits Dixons Carphone
Alex Baldock has only briefly been at Dixons Carphone but there are already signs of the transformation to come under his leadership, not least in personnel.
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AnalysisAnalysis: How landlords can better support retailers
In what is being dubbed the year of CVAs for retailers, what can landlords do to help them in the digital age?
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AnalysisAnalysis: How to measure the value of stores
As shopping habits change, so too must the function of physical stores, or else they risk becoming surplus to requirements.
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OpinionOpinion: Don’t write off Lidl’s US expansion just yet
There is very often a perverse sense of glee when a foreign entrant into a retail sector stumbles, or even falls entirely.
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NewsMarks & Spencer snaps up new clothing directors
M&S has hired directors to head up its womenswear and menswear departments, boosting its team under clothing and home managing director Jill McDonald.
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AnalysisMove of the week: M&S’ new food MD Stuart Machin
In a week that has seen M&S tempt Lawrence Christensen out of retirement and hire Julian Richer, the appointment of Stuart Machin is the icing on the cake.
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NewsM&S’ Berendji adds property to role in top team changes
Marks & Spencer has promoted Sacha Berendji to the newly created role of retail, operations and property director.
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NewsM&S poaches Steinhoff UK boss Machin as new food MD
Marks & Spencer has hired the current boss of Steinhoff-owned Harveys and Bensons for Beds Stuart Machin for the newly created role of food managing director.
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NewsM&S hires Julian Richer to drive cultural change
Marks & Spencer has hired Julian Richer to advise it on culture change and staff communication, Retail Week can reveal.