All Mobile & m-commerce articles
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Retail Voice
What you might not know about digital wallets
Digital wallets have become a staple in the payments landscape over the past few years. Michael Bosshammer, Elavon Europe head of corporate retail, looks at the essential need-to-knows.
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News
Deliveroo holds firm on profit guidance as order numbers grow
Deliveroo has held its annual profit guidance after order numbers improved.
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News
Amazon mobile users fall ahead of Prime Day as Shein and Temu grow
The number of Amazon mobile users in the UK has fallen by 1 million since the start of the year, while Temu and Shein’s daily mobile users have been growing.
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Retail Voice
The five biggest trends in payments for retail
Letting your customers pay the way they want to should be top of the agenda for retailers, says Elavon’s Michael Bosshammer as he takes a look at the biggest payment movements right now
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Retail Voice
Three reasons why Pay by Bank can help win customers
Can the way in which a customer pays really enhance the customer experience and drive real value for the retailer at the same time? fumopay’s Kevin Ludford believes it can.
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Innovation of the Week
Innovation of the Week: Amazon's interactive fashion solution
Welcome to the Retail Week Innovation of the Week, a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts
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News
Deliveroo reduces sales expectations amid ‘ongoing economic uncertainty’
Deliveroo has cautioned that full-year sales growth will come in at the lower end of expectations as it grapples with “ongoing economic uncertainty”.
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Retail Voice
How to deliver a customer-focused omnichannel experience
Delivering a flawless customer experience wherever, however, and whenever people shop is integral today. Keysight Technologies’ Mike Wager looks at how retailers can excel at this
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News
Lidl returns to profit and unveils new store target
Value grocer Lidl is back in the black and has revealed a new target for store numbers.
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Retail Voice
Rethinking retail: the three trends you need to know
The past 12 months have seen unprecedented changes to the retail scene. Marie McCarthy, regional sales director at Centric Software, outlines three key trends that will define 2021.
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Retail Voice
Google’s digital marketing predictions for 2021
Equality, data ethics and the business impact of mobile apps are some of the topics on marketing agendas for 2021. Here Google UK leaders share their predictions for next year.
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Opinion
‘The 12 trends of Christmas – festive retail under Covid’
As Christmas nears, there is little seasonal cheer as retailers anticipate a Golden Quarter characterised by levels of volatility and uncertainty they have rarely, if ever, experienced before.
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Opinion
Thierry Garnier: ‘In a crisis, speed, agility and empowerment beat perfection’
B&Q owner Kingfisher’s chief executive Thierry Garnier on how the home and DIY retail giant responded to the Covid-19 pandemic, and why ‘done is better than perfect’
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News
M&S triples number of stores offering mobile pay tech
Marks & Spencer has upped the number of food stores offering a checkout-free shopping experience from 100 to 310.
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News
Huawei makes UK retail debut with launch of three stores
Huawei is ploughing £10m investment into the launch of three stores on UK high streets over the next year, creating 100 new jobs.
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Analysis
Documentary: A future defined by retail re-engineered
A truly creative customer-centric strategy and wholesale transformation of businesses beyond digital is required for retailers to survive, experts have warned.
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News
Walmart scraps personal shopping service, 300 jobs lost
Walmart is closing its personal shopping service after failing to find investors for the struggling operation.
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Analysis
From horsemeat to the Crystal Methodist: most memorable moments of the decade
Retail Week looks back at the most groundbreaking retail stories of the 2010s.
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News
Customers ‘more mindful than ever’ of plastic, says John Lewis
UK consumers in 2019 waged war on plastic waste, focused more on convenience than ever before and followed the fashion trends they saw on television, according to John Lewis.
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Analysis
What retail supply chains must look like in 2020
Retail Week’s Supply Chain 2020 report reveals how retailers are winning in the first and final mile through analysis of the latest trends