More on Me + Em – Page 347
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Analysis
Five strategies to drive spend with winning customer experience
Here we crystallise the learnings fromCX Decoded into five key steps to create a first-class customer experience proposition in order to drive sales and profits in 2021 and beyond.
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Analysis
Analysis: Retail’s wishlist for the chancellor ahead of the Budget
Following a year of unprecedented financial pain brought on by the coronavirus pandemic, retailers lay out what they would like to see in Wednesday’s Budget.
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Video
Face time: Why eBay is ‘putting purpose front and centre’ post-Covid
eBay UK’s head of social impact, Chris Gale, tells Retail Week about the launch of the etail giant’s new ‘eBay for Change’ programme, the consumer appetite to support social enterprises and the importance of “putting purpose front and centre” following the pandemic.
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News
Farfetch records first profit after 12 years
Farfetch has achieved its first-ever positive EBITDA despite a tough year for fashion retailers.
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News
Sainsbury’s boosts pay and awards Covid recognition payment for frontline staff
Grocery giant Sainsbury’s has issued a pay rise for all its frontline staff alongside a third one-off recognition payment for their work during the ongoing coronavirus crisis.
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News
Pets at Home ups profit guidance again after strong fourth quarter
Pets at Home has upped its profit guidance for the second time in under two months, hailing continued strong trading in the fourth quarter of its current financial year.
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Interview
Interview: Ikea UK boss Peter Jelkeby – stepping up sustainability and taking on the high street
Ikea’s UK boss Peter Jelkeby on stepping up sustainability and taking on the high street.
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Opinion
Katie Bickerstaffe: ‘Why M&S is unlocking the power of alumni’
Few would argue the benefits that come from an engaged workforce, particularly in retail, which is fundamentally a people business and the UK’s biggest private-sector employer.
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Gallery
Store gallery: Tony’s Chocolonely’s Amsterdam chocolate factory
Dutch confectionery company Tony’s Chocolonely has opened an Amsterdam superstore where customers can create their own chocolate flavours.
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Video
Retail Question Time with Theo Paphitis and Richard Walker
In the first edition of our new video series Retail Question Time, Ryman, Robert Dyas and Boux Avenue owner Theo Paphitis and Iceland managing director Richard Walker discuss government aid for the industry during the pandemic, business rates reform, their hopes for next week’s Budget – and why they both oppose high-speed rail link HS2.
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Opinion
‘Tough choices about which staff to retain will soon come to a head’
Boris Johnson’s statement to the nation on Monday contained good and bad news for retailers. The good news is that non-essential retail will be allowed to reopen from April 12 barring a reversal in infection and vaccination trends.
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Retail Voice
The space race – ecommerce boom causes surge in warehouse demand
While people continue to study the fallout of Covid and the post-Brexit era, one fact remains: UK ecommerce is at an all-time high and will only get better, says Jack Williams, chief executive and founder of Selazar.
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Retail Voice
Three strategies retail brands should adopt now for success
Last year will go down as one of the toughest recorded by retailers. But learning from businesses that thrived can help brands plan for success.
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Digital edition
Retail Week magazine: February 2021
In this issue, we hear from Beauty Pie founder and retail rebel Marcia Kilgore, look at which sectors face sunnier 2021 while others ride out storms, and what lessons can you learn from the high street stalwarts turned pureplays?
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News
Boots plans to axe 300 roles at Nottingham HQ
Boots is set to cut 300 jobs across various functions at its Nottingham head office as it grapples with “changing consumer behaviours” in the wake of the coronavirus pandemic.
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News
Primark positive over plans for April 12 reopening with 'worst behind us'
Primark finance boss John Bason has said the retailer believes it is “more than likely” it will reopen stores on April 12.
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News
Sainsbury’s unveils new slogan as Greggs launches sustainability plan
Grocery giant Sainsbury’s has unveiled a new brand slogan set to launch in the spring, while fellow food retailer Greggs has revealed a new sustainability plan.
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News
Former Tesco boss Matt Davies steps down from N Brown
N Brown chair Matt Davies has resigned from his role with the fashion group, effective from the end of March.
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Future Leaders
Kelly Metcalf
Fujitsu, Head of Diversity, Inclusion and Wellbeing for Northern and Western Europe