More on Me + Em – Page 669
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Future LeadersBe Inspired: how to be culturally intelligent
Move over IQ and EQ, CQ is the skill retail leaders need to hone to be inclusive
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NewsBrexit fears threaten to put brakes on Christmas spending
Christmas spending is forecast to be lacklustre as concerns about Brexit weigh on shoppers.
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DataRetail weather: Retailers spooked by unseasonable warmth
The retail weather forecast from Saturday October 26 to Friday November 1, 2019
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NewsThe Entertainer defies high street gloom as sales and profits soar
Family owned The Entertainer recorded rising sales and profits last year despite ongoing struggles with the high street.
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NewsIceland suppliers face freeze out from insurers
Iceland’s suppliers have had insurance cover cut due to the ongoing concern of Brexit and the impact it may have on the supermarket’s supply chain.
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NewsZara UK full-year profits halved despite sales rise
Inditex-owned Zara UK has posted tumbling full-year profits despite sales increasing.
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AnalysisLong read: Sustainable retail – the businesses making a difference
Ask any retailer what the main issues are facing their business today and you’ll be hard-pressed to find one who doesn’t mention sustainability. But who is doing good things here and how are they getting results?
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Retail VoiceHow to measure satisfaction in the new retail age
Customer satisfaction is key to retaining loyalty and driving revenue, but even in the digital age it’s hard to get a handle on feedback
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AnalysisAO.com and Lush setting the video benchmark
AO.com and natural beauty brand Lush are among the businesses named video leaders by Retail Week and Brightcove in the new Video Oscars report
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DataData: John Lewis’ look at how we shopped in 2019
John Lewis’ latest retail report has delved into the trends that have driven sales in 2019 and those that fell by the wayside.
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NewsBonmarché tumbles into administration placing thousands of jobs at risk
Bonmarché has tumbled into administration, with its boss blaming “a period of historic difficulty” on the high street for its demise.
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AnalysisAnalysis: WHSmith takes off with transformational travel deal
WHSmith’s travel business should soar even higher following a landmark US deal.
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NewsAgenda: Travis Perkins, Shoe Zone and Shop Direct update the market
Retail Week looks ahead to the next seven days with updates from Travis Perkins, Shoe Zone and Shop Direct on the agenda.
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GalleryIn pictures: Selfridges unveils futuristic Christmas window
Selfridges has unveiled its Christmas window and in-store displays across all its stores – London, Birmingham, Manchester and online.
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NewsShop Direct moves Littlewoods campaign spend to digital-only
Shop Direct has launched an online-only advertising campaign for Littlewoods.
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NewsAsda owner Walmart offloads pension liabilities as it eyes float
Asda’s owner Walmart has signed a deal to offload nearly £4bn of the UK grocer’s pension liabilities, clearing the path for a stock market flotation.
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Retail VoicePrinciples of persuasion to tap into e-consumer psychology
Four key psychological principles that should be applied to ecommerce marketing to ensure high conversion rates
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OpinionMove of the Week: Ted Baker hopes for American dream
Ted Baker continues to move on from the Ray Kelvin era with the news this week it has appointed its first-ever US chief executive.
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OpinionOpinion: ‘Why’ is more important than ‘what’ for successful retailers
I have two daughters. Last weekend, I found myself fielding the following questions (among others): “Dad, why don’t people share their homes with homeless people?”; “Why did the First World War start?”; “Why do I need to do maths when I have a calculator on my phone?”; “Why do I need to lay the table, why can’t Evie?” And the classic: “Dad, why are you so embarrassing?”
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VideoWill Christmas 2019 be ho-ho-ho or humbug for retailers?
With some retail leaders preparing for ‘the worst Christmas since Woolworths collapsed’ in 2008, the team debate if businesses will be full of festive cheer or fear by the end of 2019.