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All Multichannel articles
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NewsToolstation rolls out rapid delivery service nationwide
Exclusive: Home and DIY giant Toolstation is rolling out its rapid delivery service to over 460 stores across the UK, after a successful pilot scheme.
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AnalysisWhat will UK retail look like in 2035?
A lot can change in 10 years. In 2015, online shopping was still gaining speed, self-checkouts were only lightly sprinkled throughout the country, and BHS was still on the high street. So what could change for retail over the next decade? Retail Week takes a look into the future.
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Retail VoiceHow retailers can succeed in 2025
As we embark on a fresh new year Shopify’s Deann Evans examines how retailers can set themselves up for success in 2025 by focusing on unified commerce and optimising efficiencies
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Retail VoiceFrom sofa to till: Eight ways to entice shoppers back in-store
With speedy check-outs and sustainability among the most valued aspects of physical shopping, Vypr’s Ben Davies explores what would entice consumers back to the high street
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NewsSosandar eyes more stores and partnerships as it builds reach
Fashion retailer Sosandar is targeting further store openings after the success of the first few, and aims to strike deals to sell through other retailers as it has with Marks & Spencer and Next.
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Retail VoiceFive ways retailers can succeed this holiday shopping season
With spending around Black Friday forecast to surpass last year’s levels, Shopify’s Deann Evans examines how retailers can capitalise on the potentially positive shopper sentiment this golden quarter
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NewsToolstation takes on Screwfix Sprint with 60-minute delivery service
Toolstation is launching a rival rapid-delivery service that aims to match Screwfix Sprint’s 60-minute guarantee for the same delivery fee.
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Opinion‘Next’s membership of retail’s billion club is likely to be longer-lived than some’
Big-name retailers have made profits of £1bn only to fade afterward. Next looks likely to beat that trend, argues George MacDonald
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NewsFootasylum has drafted in former Clarks and New Balance executives
Footasylum has appointed a new chief commercial officer and senior buying director to its top team.
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Retail VoiceFive ways to maximise tech investments and boost shopper spend
As retailers continue to plough investment into cutting-edge technology, Retail Response’s Calum Rhodes provides five tips to help make the most of this expenditure and grow consumer spending in bricks-and-mortar stores
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Retail VoiceWhy optimising payments is the key to retail success
In today’s fast-paced retail environment, optimising payment strategies has become crucial for merchants looking to drive revenue growth and enhance customer experiences.
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NewsFootasylum profits and sales have soared after a ‘record’ year
Sportswear retailer Footasylum has reported another “record” year of profits and sales helped by its ongoing store expansion strategy and enhanced omnichannel retail technology.
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Retail VoiceSix ways that AI could transform retail
Want to know how AI advancements could bring more joy and confidence as well as reduce regret in customer journeys? Google’s Sarah Ashley and Wired Consulting’s Charlie Burton offer a glimpse into the newly launched report Upgrading How We Buy
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NewsPrimark rolls out click and collect to more stores in time for Christmas
Primark is rolling out its click-and-collect service to a further 54 stores in time for Christmas as the retailer celebrates 50 years on the high street.
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Retail VoiceHow AI will transform the digital shopping experience
Qodea’s Jason Theakston explores how retailers can embrace AI to improve the customer experience, build trust and increase brand loyalty.
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InterviewQ&A: John Lewis boss Peter Ruis on bringing back ‘Never Knowingly Undersold’
John Lewis executive director Peter Ruis today raised the curtain on the return of the retailer’s famous ‘Never Knowingly Undersold’ price promise and put it front and centre of his plans to get the retailer back to the top.
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NewsJohn Lewis will revive its famous ‘Never Knowingly Undersold’ promise
Department store business John Lewis is to bring back its famous price pledge – ‘Never Knowingly Undersold’ – and apply it to online rivals too.
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Retail VoiceHow Boohoo partner with LinkedIn to elevate their employer brand
With retail recruitment proving tougher than ever, LinkedIn’s Luke Mckend shares how the business is working with Morrisons and Boohoo to attract the people they need – and how other retailers can do the same
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InterviewQ&A: Sosandar co-founder on ‘bringing what makes us successful online into our stores’
Fresh from signing a third new store lease at the Metrocentre in Gateshead, Sosandar co-founder and joint-CEO Ali Hall and CFO Steve Dilks tell Retail Week more about their store expansion strategy
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NewsPureplay fashion brand Little Mistress turns to bricks-and-mortar retail
Pureplay fashion brand Little Mistress, which specialises in occasionwear for women, is looking to expand its physical store presence.