All Multichannel articles – Page 11
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GalleryExclusive first look: M&S unveils most digital store yet
Marks & Spencer’s Stuart Machin shows Retail Week the business’ newly expanded Solihull store, which incorporates enhanced digital features including a modernised eaterie
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AnalysisAnalysis: How M&S is churning its store estate for a post-pandemic world
As thoughts turn to life after Covid, or at least as the effects are mitigated, Marks & Spencer chiefs are confident that the retailer is also in better health.
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Opinion‘Retailers have difficult decisions to make now to future-proof their businesses’
Retailers should feel optimistic as the end of lockdown and social distancing measures loom into sight.
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NewsThe Works sales slide as coronavirus restrictions take toll
The Works revised its internal profit forecast earlier in January after store closures during the year tanked sales.
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VideoRetail Question Time with Anna Blackburn and Mike Logue
Following last month’s much-anticipated retail reopening, Beaverbrooks managing director Anna Blackburn and Dreams chief executive Mike Logue discuss trading patterns, how they are preparing their companies for future success and their priorities in the aftermath of the pandemic.
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OpinionAlex Baldock: ‘Stores still have a central role – alongside online, not replaced by it’
Everyone knows that one effect of the pandemic will be a dramatic and enduring shift away from stores to online, right? Not quite.
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AnalysisC-suite shake-up: Retail’s new executive roles, from diversity to subscriptions
The retail industry is changing, and so too should the retail boardroom – Retail Week explores the new roles seated around the table
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DataData: How the pandemic has supercharged the warehouse space race
The closure of ‘non-essential’ stores because of the coronavirus pandemic and the associated surge in home delivery heralded record warehouse space expansion in 2020.
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OpinionAO’s Danny Emmett: ‘Pitting online and in-store against each other is a false fight’
Great innovators from Henry Ford to Steve Jobs had it right. Don’t just give customers what they ask for, give them what they don’t know they want yet
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DataRanking: Nike to Next – the 20 fashion brands bossing social media
The first quarter of 2021 may have already come to a close, but physical retail is finally reopening across England.
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Retail VoiceRetailing in 2021 and beyond – what stores need to do better
The retail sector may have had a brutal 12 months but the time is right for companies to bounce back and set a new agenda, argues Marcus Fox, group managing director at iD Agile Retail.
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OpinionThe Keynote: Let’s stop bashing UK retail’s online stars
The Keynote: Let’s stop bashing UK retail’s online stars
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OpinionEbay UK boss Murray Lambell: ‘Online and offline – it isn’t a binary game of winner takes all’
Over the past year, many have tried to pit ecommerce against physical stores. And with the regrettable loss of some big brands from our high streets it’s an easy assumption to make.
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Retail VoiceHow fulfilment can be an advantage in 2021
In March 2020, no one knew what to do. Everyone scrambled to adapt, consumers and retailers alike. There was a migration of new customers to the online market, brought there by convenience and a lack of other options.
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Opinion‘Asos and Boohoo swoops for Topshop and Debs are changing of the guard’
If proof were needed of the scale of change underway in retail, it came this week as pureplays Asos and Boohoo swooped on two of retail’s most venerable high street names.
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NewsHotel Chocolat sales climb as digital initiatives accelerated
Hotel Chocolat has reported strong sales growth over Christmas after speeding up the pace of digital change in the face of the Covid-19 pandemic.
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NewsOnline sales growth hits 13-year high on back of strong December
Online sales growth reached its highest level in more than a decade last year as the Covid-19 pandemic spurred a shift in shopping habits.
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NewsJohn Lewis switches off click and collect at ‘critical point’ of Covid crisis
John Lewis will stop offering click and collect from its stores in a bid to reduce non-essential travel by customers.
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AnalysisDeep dive: The great retail reset – should retail prepare for the roaring ’20s?
How we live, work and shop has changed. 2021 is the year the retail industry will fundamentally change, too.
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InterviewInterview: How B&Q boss Graham Bell plans to ‘beat the pureplays’
In his first interview as B&Q chief executive, Graham Bell tells Retail Week how the DIY giant ‘got its mojo back’ and why it has the tools to topple Amazon.
