All Multichannel articles – Page 133
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AnalysisCampaign of the week: Appliances Online, AO, Let’s Go
Appliances Online’s first TV advertising is an off-the-wall comic campaign that should help build brand awareness for the pure-play electricals retailer.
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AnalysisAnalysis: EBay - from auction site to retail channel
EBay UK’s plan to transform itself from auction site to retail channel is gaining momentum with ex-Sainsbury’s online boss Tanya Lawler now at the helm.
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NewsRetail cash spend falls 10% as shoppers move online
The amount of money spent in cash slumped 10% last year as new ways to pay including PayPal increased in popularity.
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NewsEtailer Ocado to launch standalone specialist pet website Fetch
Etailer Ocado aims to transform itself from a supermarket to a hypermarket with the launch of specialist non-food websites.
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AnalysisCollect+ fulfilment service: What do retailers need to know?
Fulfilment service Collect+ has doubled sales as its popularity with shoppers and retailers continues to grow.
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OpinionComment: Price trumps customer service in the battle for online custom
Santander has quietly dropped my ISA interest rate to 0.1%. Irritated, I called them up to move it into another ISA account, which earns all of 2%.
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OpinionComment: What next for the landscape of our towns and cities?
When Tesco chief executive Philip Clarke gave the opening address to the World Retail Congress last year, he declared an end to the retail Space Race.
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NewsAnalysis: Home shopping group N Brown gears up for change
Departing chief executive Alan White will hand over a transformed business to his successor.
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OpinionRetail surgery: Do I still need to employ store-based sales staff in a digital age?
Do I still need to employ store-based sales staff in a digital age?
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NewsAsda refreshes website as tablet version launches
Asda has revamped the homepage of its website and launched a tablet-optimised site to capitalise on digital shoppers on the move.
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OpinionComment: M&S’s fortunes will not be restored quickly
Marks & Spencer’s results were, like some of its clothing collections, a bit of a mixed bag.
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OpinionComment: Morrisons’ Ocado deal is its chance to catch up with market
In a tie-up with Ocado, Morrisons has finally confirmed the shape and structure of its long-awaited move online.
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AnalysisAnalysis: Ocado deal gives Morrisons online offer a jump-start
Morrisons is finally launching in online grocery in partnership with Ocado. But while it will have a running start, the details of the deal are giving analysts food for thought.
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NewsOfcom launches probe into TV shopping channels after customer complaints
Ofcom has launched a probe into two TV shopping channels over claims that shoppers are being misled by sales offers.
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AnalysisScan-and-shop technology: What do retailers need to know?
Grocers such as Asda and Sainsbury’s are piloting scan-and-shop devices to cut queue times and increase convenience.
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NewsBolland: 'Online has replaced Marble Arch as our flagship store'
Marks & Spencer’s famous Marble Arch branch has passed the baton as flagship store to the retailer’s online shop, chief executive Marc Bolland said.
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NewsEBay plans to launch click-and-collect service with merchants
Online marketplace giant eBay is to launch a click-and-collect service as it continues to work on its customer service proposition.
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OpinionComment: Retailers should offer a personalised online experience
Being relevant and personal online has never been more important.
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NewsMultichannel retail model gives Dixons confidence after strong year
Dixons chief executive Seb James is confident the electricals giant’s multichannel business model will be a foundation of continued success after a strong year.
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NewsJohn Lewis launches IT apprenticeship in a bid to reduce skills gap
John Lewis has launched a technology apprenticeship as it continues to grow its IT department.