All Multichannel articles – Page 140
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AnalysisTV shopping channels: What retailers need to know
As Argos TV prepares to make its final broadcast, Retail Week looks at the TV shopping market and why Argos decided it was not right for it.
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NewsArgos to axe its TV shopping channel as it focuses on digital
Argos is to close its TV shopping channel less than two years after its debut as it focuses on building its digital business.
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AnalysisAnalysis: Contactless cards - are they the future for payments?
UK consumers have millions of contactless payment cards, so why haven’t they changed the way retail transactions are made?
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AnalysisAnalysis: The value of returns - what does it mean for your business?
Returns volumes are rocketing as online shopping grows. Liz Morrell finds out the best way for retailers to manage them - and how to resell returned goods.
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AnalysisAnalysis: Finding the distribution centres of the future
The growth of multichannel is putting pressure on supply chains, so retailers need to invest in distribution centres to cope with future demand. We discover how they are evolving.
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OpinionComment: Deciding factors for survival? Specialisation and authority
The last few months seem to have been a tipping point in retail, with major casualties adding to the loss of jobs and the closure of hundreds more high street shops.
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OpinionComment: New Look can see the value of exploring new horizons
With most UK retailers talking about multichannel at every opportunity, you can bet that terms like ‘e-tail’ and ‘click-and-collect’ will continue to be popular buzzwords in 2013.
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OpinionComment: European retailers are having to pay the price online
While overall EU retail sales fell again this week according to Eurostat, cross-border EU online revenues remain strong - now attracting interest from tax authorities across Europe.
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NewsFootball focus for H&M’s Twitter feed
When David Beckham was asked to take over H&M’s Twitter feed last week to launch the retailer’s new TV ad that he stars in, he didn’t expect to be harassed by fellow football friend Gary Lineker.
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News
Amazon to introduce virtual currency
Amazon is to introduce a virtual currency in May, Amazon Coins, to make it easier for Kindle Fire customers to buy apps, games and in-app items. It will also help developers monetise its Appstore for Android and increase the number of apps available.Amazon said it plans to give customers tens ...
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NewsRobertson’s Asos delivery hits a wall
Everyone has had problems with online deliveries at some point, and it seems etail chief executives are no exception.
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OpinionBlog: Getting the multichannel basics right
2013 is likely to be the year of getting the basics right – from returns to delivery, the so-called basics of multichannel retailing are those areas where customer expectations tend to be highest at the moment.
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OpinionComment: Online and multichannel retailing have misleading job titles
What’s in a name? Quite a lot actually, because in the world of online and multichannel retailing, job titles can be quite misleading. This confusion can have all sorts of effects.
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OpinionComment: Should Waterstones take a leaf out of Amazon’s book?
After Waterstones revealed a £37.3m loss this week, the question on everyone’s most people’s lips is what can a company selling products so hugely impacted by the digital market do to ensure that they, not only survive, but thrive, in this new online world?
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NewsEtailer Worldstores tie up with Wonga for new payment scheme
Worldstores.com, has partnered with digital finance company Wonga to offer customers a new online payment tool allowing them to spread the cost of a purchase across three months.
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NewsCompany profile: Dunelm Mill
Value homewares retailer Dunelm Mill has carried strong momentum into 2013 after a blockbuster 2012, which echoed the Olympian efforts taking place in east London.
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OpinionComment: Department store John Lewis continues to set the pace in retail
While the latest BRC figures continue to point to a volatile and frustratingly slow recovery - like-for-like retail sales increased 1.9% year on year in January.
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OpinionComment: Generation Y forces rapid change for retailers
Retailers must adapt to trends led by consumers born since the mid-1970s. I’ve been around retail for more than three decades and have seen some tumultuous changes.
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AnalysisCampaign of the week: Ocado, Welcome to a different kind of supermarket
Competing with the big four supermarkets means online grocer Ocado has its work cut out getting its message across in the often loud and brash grocery TV advertising world.
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AnalysisAnalysis: What retail must learn from HMV’s Twitter meltdown
Social media can be a useful tool in building a retailer’s brand but HMV’s rogue tweets should be a wake-up call to those not yet fully engaged with the channel.