All Multichannel articles – Page 148
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News
L’Occitane launches interactive digital catalogues
Beauty retailer L’Occitane has launched interactive digital catalogues across its website and Facebook pages.Featuring animation, multi-point interactive zones and social media integration, the 64 digital catalogues can also be viewed and shared via any mobile device.
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NewsPets at Home to launch customer loyalty card
Pets at Home will launch its first loyalty card next week to increase sales and gain customer insight.
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NewsAsda looks to buy its way into digital entertainment
Asda is mulling a digital entertainment acquisition as the battle in that market intensifies.
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News
Flipkart adds one-click payment service to website
Etailer Flipkart has added a ‘Save Cards’ feature to its website, allowing customers to check out with a one-click payment. It has been reported that the retailer has built its own payment gateway to store card details, allowing Flipkart increased control over the user experience. The new one-click system will ...
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News
Ahold introduces click-and-collect
Dutch retailer Ahold has introduced click-and-collect for its domestic entertainment etail operation Bol.com.Online shoppers can now collect orders at 59 Albert Heijn stores, including all AH XL superstores and an outlet in Belgium. Orders placed before 10.30pm will, in most cases, be ready for pick-up by 3pm the next day.
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News
Walmart launches temporary virtual wall
Walmart, in partnership with toy manufacturer Mattel, has launched a temporary virtual wall to enable shoppers to buy toys by scanning QR codes with their smartphones.The wall will operate for four weeks along Toronto’s underground commuter walkway and features two screens of 3D toy images.Walmart Canada toy merchandising director Cheri ...
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NewsHobbyCraft appoints Katherine Paterson to deliver multichannel plans
Arts and craft specialist retailer HobbyCraft has appointed former B&Q marketing boss Katherine Paterson to drive its multichannel strategy.
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AnalysisAnalysis: Re-evaluating store portfolios
It has been a tough year for retail property directors as the economic downturn and the rapid development of multichannel commerce have forced many to re-evaluate their store portfolios. But as Ben Cooper finds out, it’s not only a case of downsizing.
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NewsEBay focuses on Chinese growth with new partnership
Online retail giant eBay has agreed a deal in China to launch a localised shopping site as it seeks to take advantage of demand for its products in the country.
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OpinionComment: Retail remains an ever-changing sector
It doesn’t seem that long ago that management consultants and business schools were kept busy churning out reports with titles such as ‘How to compete against Walmart’.
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News£1bn to be spent via mobile devices this Christmas
Consumers are expected to spend almost £1bn through mobile devices during the peak Christmas shopping period this year.
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NewsBoots drops 'Here come the girls' ad for "inspirational" campaign
Boots has launched a new Christmas TV advert campaign, ditching its long-running ‘Here come the girls’ theme after four years.
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NewsRetailers call for extended Sunday Christmas trading
Retailers push for longer opening hours on the Sunday before Christmas to cope with last-minute rush.
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AnalysisInternational analysis: Fnac tie-up with iTunes would be sign of the times
French entertainment retailer Fnac is to stop offering MP3 music downloads through its Fnac.com website and will instead sell via Apple’s iTunes platform, it has been reported.
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AnalysisAnalysis: How Ikea changed furniture retailing forever
As the Swedish giant celebrates its 25th year in the UK, Nicola Harrison looks at how it has influenced the British public’s perception of interior design and its impact on the market.
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News
Amazon unveils Family Mart partnership
Amazon has unveiled a partnership in Japan with convenience store business Family Mart, allowing customers to collect and pay for Amazon orders at the group’s 9,100 stores nationwide.Customers choosing to have their parcel shipped to a Family Mart store can pay online or in store using ‘Fami Port’ multimedia terminals.A ...
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AnalysisAnalysis: Five growth opportunities for Shop Direct
As Shop Direct’s new chief executive Alex Baldock vies to bring the retailer into profit, Retail Week looks at the growth opportunities within his reach.
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News
Ecommerce group Rakuten launches in Malaysia
Japanese ecommerce group Rakuten has launched in Malaysia as part of its international expansion strategy.The company, which owns Play.com, Buy.com, PriceMinister.com and is an investor in Pinterest, says it will offer more than 11,000 SKUs in Malaysia from more than 40 leading retailers.Rakuten will offer shoppers rewards via its loyalty ...
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OpinionComment: Prepare for the new in-store experience
It is striking that the customer experience inside the average British shop has barely changed since supermarkets arrived.
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OpinionComment: Marks & Spencer - Last mover advantage?
Could it be to Marks & Spencer’s advantage that it is building a new operating platform just as its core customer base is moving rapidly online?