All Multichannel articles – Page 23
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Opinion
Opinion: The future is shops without visible stock
A shoe shop has opened in the western Polish city of Wrocław that more or less embodies the direction of travel that retail seems to be taking currently.
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Analysis
Analysis: How landlords can better support retailers
In what is being dubbed the year of CVAs for retailers, what can landlords do to help them in the digital age?
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Opinion
Opinion: Why online-physical retailers are winners
A visit to Loaf, the sofa and bed retailer, does much to highlight why online retailers that head for the high street are doing things right, says John Ryan.
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Opinion
Opinion: Showcasing retail at its very best
There’s more to retail than turning a profit. As this year’s Retail Week Awards sponsored by Salesforce have highlighted, recognition for a job well done goes beyond figures.
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News
Ted Baker profits ascend despite 'challenging' market
Ted Baker has reported healthy rises in its full-year profits and sales in what boss Ray Kelvin labelled a “good performance”.
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Analysis
Store woes: As CVAs mount, how many shops do you need?
Events today have thrown into stark relief the pressure on underperforming stores and urgent need for action by some retailers.
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News
Instagram ties up with M&S for Shopping UK launch
Instagram has bolstered its social commerce offer in the UK with a suite of tools that allow shoppers to buy items directly from in-app photos.
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Retail Voice
The key behaviours of a retail disruptor
JDA Software vice-president of retail industry strategies JoAnn Martin looks at new research that explains how disruptive retailers are shaping the future of the industry.
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Analysis
Analysis: John Lewis will be 'a place to shop, do and learn'
Opened 10 years ago in White City, Westfield London’s most significant development will be unveiled this week – the opening of 740,000 sq ft more trading space.
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Analysis
Analysis: Walmart vs Amazon – clash of the titans
Walmart last week unveiled a same-day online grocery delivery service that will cover about 40% of US households by the end of the year.
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Retail Voice
Democratising data analytics through automation
In the past, data analytics was the preserve of big business, reserved for those that could afford technology costing thousands of pounds and had the budget to employ teams of data scientists.
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Opinion
Opinion: Next’s plan, not just profits, under scrutiny
Lord Wolfson deviated from the proverbial hymn sheet he’d been singing from for the past 18 months when Next last updated the market in January.
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Opinion
John Lewis’ profit challenge applies across retail
John Lewis’ results showed that today in retail you need to run to have the slightest hope of even standing still, never mind advancing.
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News
M&S boss Steve Rowe on its digital transformation
Marks & Spencer boss Steve Rowe admitted the retailer has “been behind” on its digital transformation, but insisted it is changing “rapidly”.
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News
Sainsbury's Argos boss targets £2bn m-commerce sales
Sainsbury’s Argos boss John Rogers says the retailer is on track to hit £2bn of m-commerce sales by the end of its current financial year.
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Retail Voice
Unified retail and the future of shopping
Salesforce director of UK retail Chris Wood discusses the importance of technology and data in creating a seamless shopping experience across channels.
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Opinion
Opinion: Not all stores are members of the living dead
Does more retail technology mean fewer physical shops and perhaps, ultimately, almost none?
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Opinion
Follow Nike’s lead and remodel the brand/retail deal
It’s time to rethink economic partnerships and reward stores for their role in sales, no matter in which channel transactions are made.
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Retail Voice
Not every economic downturn need impact your business
Andy Longhorn at Barclays Partner Finance discusses how retailers and consumers can reap the benefits of point-of-sale finance.
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Analysis
Podcast: The secrets to success in customer experience
From virtual reality runway shows in fashion stores to the rise of the chief customer officer, customer experience is retail’s new battleground.