All Multichannel articles – Page 24
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NewsShop Direct names interim CEO as Christmas sales spike
Shop Direct has named group finance director Derek Harding as its interim chief executive following a spike in Christmas sales.
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AnalysisAnalysis: Reinventing stores – inspiration from China
As traffic to high street stores continues to decline and ecommerce sales rise, many retailers face a fight to survive.
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OpinionOpinion: Sense of purpose needed as retail polarises
Why does your company exist? If you run shops, what is their point?
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OpinionOpinion: Leaders will make a real difference in 2018
Retail’s challenges are not new. How managers meet the challenges will separate winners and losers in the new year, argues former Asda boss Andy Clarke.
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GalleryJD.com moves offline with tech-powered supermarket
A new supermarket chain has opened its doors in China, blending online and offline retail.
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Retail Voice
Three ways to turn festive shoppers into lifelong customers
Why brand purpose, consistency and transparency are crucial to long-term customer loyalty.
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OpinionOpinion: Walmart dropping ‘Stores’ is sign of the times
Christmas may not be out of the way yet, but Walmart has already made one New Year’s resolution.
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OpinionCustomer experience lessons from Retail Week Interiors
The recent Retail Week Interiors conference provided great examples of outstanding customer experience.
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OpinionOpinion: Is price the only thing that matters?
As retailers feel the squeeze of inflation, CollectPlus chief executive Neil Ashworth argues the case for creative thinking to find efficiencies without compromising on experience.
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Retail VoiceThe battle for customer loyalty
Debbie Johnson, regional sales director for retail at Dell EMC, shares her vision for omnichannel strategy.
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OpinionWhat Alibaba can teach others about bricks and mortar
Alibaba’s vision of ‘new retail’ involves a multi-billion-dollar investment in stores that are ‘enhanced’ by data, technology and personalised services – and other retailers should take note.
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OpinionAs Black Friday nears, what’s the Christmas outlook?
As Black Friday approaches, its impact on traditional golden-quarter trading patterns may be more significant than ever.
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InterviewRetail Week Live: John Rogers on how to beat Amazon
Sainsbury’s pulled off the biggest retail acquisition of the year in 2016 when it snapped up Argos owner Home Retail Group in a £1.4bn deal.
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OpinionM&S: Norman and Rowe could be a dynamic duo
Marks & Spencer takes centre stage this week when it unveils interim results on Wednesday.
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AnalysisThe disruptors: Who is giving grocers food for thought?
Grocery comes under the spotlight in the latest installment of Retail Week’s ‘The disruptors’ series, which looks at the businesses shaking up the industry.
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AnalysisAnalysis: The five best examples of multichannel retail
Everything from touchscreen monitors to selfie-designated stations and offline fitting experiences feature in our best examples of multichannel retail.
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OpinionHow vlogging can help retailers communicate better
Video and vlogging as a format is used very differently among UK retailers, and by some more successfully than others.
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AnalysisFew retailers see personalisation as essential
Exclusive Retail Week research reveals only 14% of UK retailers view personalisation as essential to their ongoing customer strategies.
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NewsMoss Bros tailored for success as profits rise
Moss Bros has reported a jump in interim profits as like-for-like sales grew despite what boss Brian Brick described as “an unpredictable economic backdrop”.
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Report StoreThe Top 30 UK Multichannel Retailers
The big hitters mastering seamless cross-channel retail