All Multichannel articles – Page 3
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NewsHolland & Barrett invests £4m in women’s health
Holland & Barrett is investing over £4m in its women’s health offer as it kicks off its new ‘Own Every Day of the Month’ campaign to bring awareness and education to women’s health issues.
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NewsNext strikes deal with Myntra to ramp up Indian expansion
Next has partnered with Myntra on a franchise agreement that will see the Next brand offered both in stores and online across India.
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Supplier InsightRevealed: Four ways retailers can reduce omnichannel friction
Simplifying sign-ins, prioritising privacy and delivering consistency can all help build consumer trust and have a knock-on positive impact on a retailer’s bottom line
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Retail VoiceDon’t let innovation and choice fall down the priority list
As consumers become ever more discerning, Worldpay’s Pinar Koygun takes a look at five ways retailers can deepen their engagement with customers
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Opinion‘Currys shareholders should hold out for a valuation that reflects long-term prospects’
For pretty much as long as China’s economic star has been in the ascendant, there has been speculation that one of its new generation of digital retail powerhouses might move to swoop on a venerable UK name.
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Supplier InsightRevealed: Two-thirds of retailers are using AI to drive personalisation
Almost two-thirds of retailers are already using AI to enhance personalisation, despite cost reductions being a key focus for IT leaders this year.
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Retail VoiceMake deliveries and returns the focus of peak 2024 planning
From returns strategies to sustainability tracking, nShift’s Lars Dige Pedersen looks at how retailers can lay the groundwork for a triumphant 2024
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NewsDunelm bolsters digital capabilities with new board members
Homewares giant Dunelm has drafted in two new board members with strong digital commerce backgrounds.
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NewsSosandar posts record quarter driven by ‘strong performance across all channels’
Fashion retailer Sosandar has posted a record golden quarter 23% increase in revenue year on year to £14.3m, up from £11.6m in the previous year.
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Retail VoiceInsider tips to keep future shoppers coming back
No matter the demographic, shoppers’ expectations are sky-high these days, with a seamless omnichannel experience expected as standard. What can retailers do to keep future consumers happy? Worldpay’s senior director of global retail Pinar Koygun reveals all.
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Retail VoiceHow to banish basket abandonment and drive loyalty
Billions more pounds a year could be spent by shoppers if online checkouts were simplified. Mastercard examines how retailers can streamline their services to ensure consumers don’t fall at the final hurdle
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Retail VoiceReflecting on the biggest ecommerce drivers of 2023
From delivering on delivery to winning websites, Elavon’s Michael Bosshammer takes a look at the key areas retailers should focus on for 2024
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NewsFarmison & Co relaunches butcher counter and click and collect
Direct-to-consumer butcher Farmison & Co has reopened its butcher counter in Ripon, Yorkshire, and click-and-collect service.
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Retail VoiceWhat you might not know about digital wallets
Digital wallets have become a staple in the payments landscape over the past few years. Michael Bosshammer, Elavon Europe head of corporate retail, looks at the essential need-to-knows.
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NewsIkea launches more Tesco car park pick-up locations
Ikea will roll out more mobile pick-up points following a successful trial in partnership with Tesco.
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AnalysisCustomer 2024: Three trends shaping the digital strategies of H&M, Nike, Ikea and more
As customer expectations continue to rise, retailers must make every online touchpoint count. Building on consumer research, we explore where retailers are already investing to stay ahead of the curve – and what trends will stick.
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AnalysisTikTok Shop: three retailers nailing social commerce
Over 1.5 million UK businesses are now on the TikTok app, and the brand reports that the number of merchants joining its ecommerce platform is growing “rapidly”. We spoke to three social-savvy businesses that have made a success of it.
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AnalysisRetail Horizon 2024: Industry optimism amid consumer caution and global uncertainty
Retailers are emerging cautiously from recent macroeconomic challenges. As inflation moderates and supply chain pressures ease, businesses are looking ahead with measured optimism.
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NewsMatalan drafts in former M&S digital boss as director
Value fashion retailer Matalan has appointed former Marks & Spencer digital boss Jeremy Pee to its board.
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Retail VoiceDoes retail need therapy?
As unified retail continues to be a buzzphrase across the sector, Aura’s Adam Wilson questions whether the retail industry is on the right track for future growth and how customer expectations are being met
