All Multichannel articles – Page 35
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News
Today in Retail: Grocers square up as price war rages on
Tesco has thrown the latest grenade in the enduring grocery price war, unleashing plans for an 11-day Black Friday bonanza, starting on Monday.
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News
Today in Retail: Morrisons and Amazon reveal delivery dynamite
Morrisons and Amazon unveiled an early Christmas cracker today with news of their blossoming relationship.
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News
Morrisons expands delivery offer on Amazon Prime
Morrisons is rolling out a one-hour delivery service on a full grocery shop for Amazon Prime shoppers in selected postcodes.
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News
Retail Week Awards: A look back at 2016's customer experience winner Ao.com
As the shortlist for the Retail Week Awards 2017 is unveiled, we look back at 2016’s winners. Today, Ao.com - winner of Customer Experience Initiative of the Year.
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Opinion
Opinion: Buster the boxer, brand values and Black Friday
’Tis the season to watch telly – or more likely these days YouTube – as retailers unveil their Christmas ads.
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Analysis
Retail Week Awards: Looking back at the past winners
As the shortlist for the Retail Week Awards 2017 is unveiled, we look back through the archives at winners over the past twenty years.
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News
Today in Retail: Black Friday battle kicks off
The fight for Black Friday got under way today as etail giant Amazon launched its deals for the sales extravaganza.
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Opinion
Opinion: A subdued outlook for retail deals
Brexit uncertainty and a tough year mean that the focus for retailers will be on trading rather than IPOs and deals.
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Opinion
Opinion: Marks & Spencer bites the bullet in changed times
The recent strategic update from Marks & Spencer perhaps marks a watershed moment for a business that has been a retail beacon for decades.
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Analysis
Analysis: Why etailers are moving from clicks to bricks
More and more pureplay retailers are betting on bricks-and-mortar to develop their business. But is traditional retail worth the trouble?
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News
Today in Retail: Singles Day and seismic retail change
The big event that UK retailers should clock today occurred not across our sceptred isle but 4,000 miles away in China.
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Retail Voice
Embracing mobile this Black Friday
There’s now just two weeks to go until the biggest event in the retail calendar.
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News
New Look launches AR-enabled photobooths in-store
New Look is rolling out augmented reality photobooths to a selection of its flagship stores to drive its appeal to millennial shoppers.
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News
Shop Direct launches chatbot technology on Very app
Shop Direct has integrated conversational technology on Very’s mobile app to answer customer queries in real time.
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Opinion
Opinion: How Instagram could drive contextual commerce
Instagram has recently launched ecommerce capabilities on its platform, but will it change how shoppers and retailers use social media?
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News
Today in retail: Sainsbury's and The Donald in the news
The world has spent the day talking about Donald Trump and so have retailers mulling over the implications of his election as US president.
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Opinion
Analysis: How Marks & Spencer can optimise its store estate
Marks & Spencer has become the latest retailer to ask itself how many stores it really needs.
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Data
Data: The top 30 retailers by the proportion of online sales
Retail Week’s ranking of the UK’s top 30 retailers by the proportion of online sales they generate sees Matchesfashion.com take top position.
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Analysis
Etail Evolution: Argos’s website through the years
Argos was an early adopter of online retail, first entering the etail fray in 1995. How has it adapted its online offer since then?
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News
Consumers happy to share personal data for perks
Findings from a new report show the majority of British shoppers are happy to share their personal information online, despite recent cyber attacks.