All Multichannel articles – Page 4
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Retail VoiceSustainable fashion: five key trends
From second-hand markets to de-influencing, Gowling WLG’s Jocelyn Paulley takes a look at five key trends that are shaping the sustainable fashion world.
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Opinion‘Tech modernisation should not be about complex integration’
Retailers no longer have to choose between a rock and a hard place when it comes to modernising technology, says AlixPartners’ Brian Kalms
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Opinion‘I’ve been tortured by my inability to see why investors have championed new, disruptive models’
While investors may covet the latest shiny new thing and bash retail as ‘last season’, they are missing the virtues that great omnichannel retail increasingly holds, believes Matt Coode of OC&C Strategy Consultants
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NewsJohn Lewis makes senior marketing hire to ‘deepen customer relationships’
John Lewis has strengthened its marketing clout with an appointment to lead its newly created customer planning team.
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Opinion‘Fresh store closures do not signal an end to Amazon’s ambitions in food’
The closure this week of Amazon’s debut Fresh store in the UK has once again raised questions about the headway the giant is making – or can make – in food, a prize retail market because of its size and importance.
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Retail VoiceGolden rules for the golden quarter: Adding retail media to your marketing mix
Temperatures might be soaring across Europe, but Christmas bells are already ringing for many brands. The golden quarter is fast approaching and Analytic Partners believes the one wish retailers should not miss from their lists this season is retail media
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InterviewLick CEO Lucas London on giving DIY retail a lockdown makeover
Lick chief executive Lucas London didn’t much like what other home decor brands had done with the place. Digitally ineffectual, environmentally iffy and often unhelpful to any non-DIY savvy shoppers – it’s not hard to see why the entrepreneur thought the sector needed a makeover.
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NewsJohn Lewis extends same-day delivery beyond London
Department store business John Lewis has launched same-day delivery outside of London, following the scheme’s success in the capital.
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Opinion‘As Argos celebrates 50 years, it’s a testament to retail’s ability to reinvent itself’
Argos celebrates its 50th anniversary this month – quite a moment for a retailer whose relevance has sometimes been questioned.
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Retail VoiceSix trends retailers should continue watching across the next six months
From spending on experiences to an abundance of payment options, Mastercard examines six of the biggest consumer trends retailers should be focused on for the rest of the year
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Opinion‘Accepting rocketing returns as “cost of doing business” is limp admission of defeat’
It’s too big and it doesn’t fit. A dress? A T-shirt? A pair of shoes? How about your returns percentage each year? Brian Kalms looks at how retailers can address the problem
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Retail VoiceHow can retailers tackle the ‘returns crunch’?
With the cost-of-living crisis proving a crunch time for customer returns, Advanced Supply Chain Group’s Ben Balfour examines how firms can navigate this latest challenge smoothly
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Retail VoiceThe five biggest trends in payments for retail
Letting your customers pay the way they want to should be top of the agenda for retailers, says Elavon’s Michael Bosshammer as he takes a look at the biggest payment movements right now
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AnalysisPets at Home: What will its world-beating pet care platform look like?
Pets at Home this morning unveiled a set of record results, boasting a 6.6% jump in sales to £1.4bn and delivering an underlying profit before tax ahead of guidance
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InterviewQ&A: Space NK’s Andy Lightfoot on being truly multichannel and fighting competition
Space NK chief executive Andy Lightfoot speaks to Retail Week about the importance of high streets in today’s climate, the true meaning of experiential retail in beauty, Sephora and his journey at the retailer since being promoted four years ago
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AnalysisStrategy spotlight: Five ways Kingfisher is maximising growth with Screwfix
Barring the huge boost for the sector during the pandemic, DIY giant Kingfisher has been reliant on its Screwfix trade-counter format to drive sales and profit growth in recent years. Meanwhile, its larger businesses, including B&Q in the UK and Brico Dépôt and Castorama in France, have struggled in a difficult trading environment
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NewsGymshark CEO says brand’s future is on the high street
Gymshark founder and chief executive Ben Francis has said the long-term future of the brand is on the high street and physical stores.
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Opinion‘As Walmart automates, people still come first in retail’
Retail giant Walmart has unveiled what it described as building blocks that will “help define the next chapter of retail”.
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Retail VoiceWhy returns costs retailers 6% of RRP on all sales
As the volume of returns continues to grow and the cost becomes unsustainable, Katie Quarmby, director at Newton Europe, explains why retailers need to rethink their approach to managing this valuable stock.
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AnalysisWatch: How The Edit LDN is hiring top talent to disrupt in challenging times
Creating new, ROI-driving roles is key to becoming a disruptive force to be reckoned with, reveals a retailer that is growing revenue 500% year on year. Find out more in our virtual discussion, free and on demand