All Multichannel articles – Page 47
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OpinionThis week in retail: Keep an eye on Boohoo for lessons in retail agility
Fashion etailer Boohoo posts full-year results on Tuesday – it’s a business worth keeping an eye on, and not just from a clothing retail perspective.
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AnalysisAnalysis: Will chief customer officer role prove to be a flash in the pan?
House of Fraser’s Andy Harding is leaving after just a year as CCO – prompting discussion about the future of this increasingly prominent role.
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VideoThe Retail Week: Changing the CCO role, Boohoo results and the living wage
This week we discuss the evolution of the chief customer officer, expectations for Boohoo and the ongoing arguments on the living wage.
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NewsBreakfast briefing: Retail news on Arcadia and Amazon
Retail round-up on April 22, 2016: Arcadia's full-year losses increases at its Irish arm, and Amazon comes under criticism for not providing drone saftey guide.
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Retail VoiceOpinion: What are the five mobile communication channels digital natives crave?
Find out how to deliver the right message at the right time, using the right channel in the new Retail Week and OpenMarket guide.
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NewsAlmost a third of shoppers 'don't trust' contactless technology
Almost a third of consumers don’t use contactless payment when shopping because they don’t trust the technology, according to a new survey.
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AnalysisStart-up of the week: Personalised dispatch note provider Retain.me
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Retain.me is in the spotlight.
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NewsN Brown full-year profits hit by investment despite strong second-half
N Brown’s full-year profits have been dented by investment in its change programme, but its strategy bore fruit during the second half.
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NewsOnline sales made via smartphones double in March as m-commerce booms
The value of retail sales made through smartphones more than doubled in March as the m-commerce trend continued to gain traction.
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OpinionOpinion: Facebook’s chatbot and the future of retail sales
Facebook’s recently launched chatbot technology could revolutionise customer service, online delivery and sales for retailers.
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VideoThe Retail Week: Tesco results, Debenhams' boss hunt and Amazon's bank tie-up
Tesco’s mixed results, Debenhams’ chief exec search and Amazon’s latest click-and-collect venture are discussed this week.
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NewsMothercare UK sales advance but overseas revenues slump in tough conditions
Mothercare has reported a sales improvement at its core UK business but overseas trading has been challenging.
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NewsMillennial shoppers demand seamless digital experience on high street
Millennial shoppers are more likely to visit bricks-and-mortar stores than older consumers but would prefer an improved service.
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NewsEBay partners with Facebook on automated messenger trial
EBay is piloting Facebook’s automated messaging technology to alert shoppers when an auction for an item they have bid on is ending.
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AnalysisStart-up of the week: User-generated content marketing platform Yotpo
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Yotpo is in the spotlight.
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NewsAt a glance: Sports Direct’s luxury fashion retailer Flannels
Sports Direct plans to open a flagship Flannels store on Oxford Street. We take a closer look at the luxury fashion brand.
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NewsAsos pre-tax profits rise as retail sales and mobile traffic surge
Asos has unveiled an 18% jump in half-year pre-tax profits as retail sales and mobile traffic soared during the period.
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NewsOpinion: Retail destinations must find 'magic ingredient' to beat online
As ecommerce continues to impact retail footfall, developers are relying on food outlets and leisure to attract and retain consumers.
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AnalysisAnalysis: John Lewis’ IT boss on early adoption and smart home technology
John Lewis is developing a raft of tech initiatives to drive sales. We spoke to IT director Paul Coby about innovation and investment.
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OpinionBlog: Are you a champion of the UK retail supply chain?
Be in with a chance of gaining industry recognition at the only awards which reward excellence in retail supply chain.