All Multichannel articles – Page 49
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VideoSecret Sales founder Nish Kukadia on ‘turbo retail’ and the scaling challenges of a growing business
Nish Kukadia, the founder of Secret Sales, discusses the benefit of behavioural data when managing business growth.
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VideoMajestic Wine boss Rowan Gormley on putting the sparkle back into the retailer
At the centre of one of the most significant retail mergers in 2015, Rowan Gormley is the man tasked with putting the magic back into ailing brand Majestic Wine and combining it with Naked Wines, the crowd-funded business he founded.
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VideoLessons from Argos' digital transformation plan
Argos former chief operating officer David Robinson on the retailer’s digital transformation.
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VideoMoney Saving Expert’s Martin Lewis on the rise of the aggressive, educated and empowered consumer
Martin Lewis from Money Saving Expert discusses the changing power dynamics in retail as big business grapples with the rise of the new consumer.
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VideoDixons Carphone chief Seb James warns retail is about to be hit by 'asteroid' strike
Dixons Carphone boss Seb James challenges the industry on how quickly it is responding to a converging market and staying one step ahead of customer needs.
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VideoThe tyranny of awe – the 10 principles AO runs its business by, according to chief John Roberts
AO.com has experienced huge success in recent years, from launching an IPO to seeing off one of its great rivals.
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Video'The death of the superstore has been exaggerated' – Sainsbury's boss
Sainsbury’s chief executive Mike Coupe shares his opinion on a rapidly evolving market and how he sees the big retail and consumer trends playing out.
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OpinionOpinion: M&S’s new boss Rowe should blend old and new to build appeal
When Steve Rowe arrives at Marks & Spencer’s Paddington Basin headquarters next Monday he will do so for the first time as chief executive.
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AnalysisAnalysis: Are retailers unlocking millennials’ true potential?
Millennials make up 280 million of the world’s population and are predicted to have a global spending power of £8.9bn by 2020.
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AnalysisInternational analysis: Lidl launches online in Belgium
Lidl has launched online in Belgium today following rumours of its plan to expand its online offer across European markets.
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OpinionOpinion: Amazon has raised the bar but multichannel retailers can compete
Multichannel retailers can up the ante in the fight against Amazon by providing additional services that build on their existing strengths.
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AnalysisAnalysis: The top 10 fastest-growing retailers in the UK in 2016
Our list of the fastest-growing retailers in the UK highlights businesses that are not only increasing the scale of their operations, but are also doing so profitably.
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AnalysisAnalysis: Who are the leading contenders to succeed Chris North at Amazon?
Amazon UK boss Chris North has quit after five years at the helm to join US etailer Shutterfly. Who will replace him at the online titan?
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OpinionOpinion: Sainsbury’s Coupe’s cool-headed style bodes well for Argos deal
Sainsbury’s chief executive Mike Coupe has shown a calmness amid turbulent conditions that augurs well for the grocer’s takeover of Argos.
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NewsSainsbury's Coupe: Argos acquisition could spark more grocery 'alliances'
Sainsbury’s boss Mike Coupe believes the potential acquisition of Argos could drive more grocers to seek “alliances” with fellow retailers.
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NewsShop Direct steps into the future after a 'historic year'
Shop Direct was named The OC&C Strategy Consultants Pure-Play Etailer of the Year after scrapping its catalogue and focusing on ecommerce.
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NewsAmbition, research and adaptation put Graze.com on the US map
Graze.com was named the Tata Consultancy Services International Growth Retailer of the Year for the way it broke into the US market.
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NewsConvenience across both bricks and mortar and online puts Screwfix ahead
Tools supplier Screwfix – winner of The Hewlett Packard Enterprise Multichannel Retailer of the Year – beefed up its customer experience.
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NewsShop Direct takes a Very big stride to transform customer experience
Etailer Shop Direct improved its personalisation strategy to win the Zensar Retail Technology Initiative of the Year Award.
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AnalysisRetail Week Live: Kurt Salmon Digital takes gold after 24-hour Tech Sprint
Kurt Salmon Digital fought off tough competition to be crowned winner of the Retail Week Tech Sprint in association with On the Dot.