All Multichannel articles – Page 83
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NewsRetail ombudsman service launches to arbitrate consumer disputes
Lawyer Dean Dunham launches a retail ombudsman service designed to resolve disputes between consumers and retailers.
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NewsBreakfast briefing: Retail news on Sainsbury's, Waitrose, Tesco, American Apparel and more
Retail news round-up on December 23, 2014: Sainsbury’s and Waitrose suffer web glitches; Tesco still dominates Irish market; American Apparel evaulates takeover offer; UK shoppers to spend £1.3bn on credit before Christmas
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NewsBreakfast briefing: Retail news on Tesco, Zara, Panic Saturday and more
Retail news round-up on December 22, 2014: SFO to probe Tesco suppliers; Zara launches home store format; shoppers spend £1.2bn on ‘panic Saturday’; retailers poised for record online Christmas Day spending; Sainsbury’s boss Mike Coupe warns of two more years of pain.
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NewsOak Furniture Land to open 57 sofa showrooms by Boxing Day
Oak Furniture Land will launch a sofa proposition by Boxing Day that will include 57 showrooms across the country.
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OpinionRetail surgery: How can I increase conversion and close sales online?
Seventy-four percent of Britons purchased online this year, according to ONS.
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OpinionComment: Get ready for the new retail normal at Christmas
This year’s golden quarter is set to be another nail-biter as Black Friday and last-minute shoppers make Christmas sales evermore uncertain.
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NewsDixons Carphone takes on John Lewis by extending warranty proposition
Dixons Carphone will up the stakes against John Lewis by extending its free warranty proposition as it seeks to double the value of the company.
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OpinionAnalysis: How grocers can embrace new food labelling regulations
Retailers must try to engage their shoppers when trying to meet the needs of the Food Information for Consumers Regulation (EU FIC).
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NewsBurberry offers personalised Christmas gift suggestions on Twitter
Burberry has launched a personalised shopping advice service that allows social media users to ask for gift suggestions.
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NewsVirgin Wines offers Christmas click-and-collect through lockers
Virgin Wines has partnered with delivery locker operator InPost to offer a click-and-collect service for Christmas drinks orders.
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AnalysisRetail Week's 12 days of Christmas: The gifts all retailers want
With a general election coming up, it’s hard for retailers to second-guess prospects for 2015. Retail Week looks at the Christmas gifts retailers will hope for.
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AnalysisInternational news analysis: Amazon lets shoppers haggle with sellers
In a break from its fixed-price model, Amazon is now allowing shoppers to negotiate lower prices with third-party sellers on its site.
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NewsYodel resumes collections after being hit by overwhelming demand
Courier firm Yodel has returned to a full service after suspending collections on Thursday after being overwhelmed by demand.
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NewsCarpetright to relaunch website as it focuses on 'design and inspiration'
Carpetright is investing around £1m in a relaunch of its website in the first quarter of next year as it focuses on “design and inspiration”.
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OpinionRetail Week's 12 days of Christmas: Mark Price looks back at 2014
John Lewis deputy chairman and Waitrose boss Mark Price gives his thoughts on 2014 and what the future holds for grocery retail.
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OpinionRetail surgery: How can etailers put the soul into Christmas shopping?
Shoppers in the UK will spend £1 in every £4 online this golden quarter, so the pressure is on for retailers.
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NewsYodel suspends collections because of Black Friday demand
Courier firm Yodel has suspended collections from distribution hubs after an unprecedented surge in demand following Black Friday.
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NewsInfographic: Fashion price tracker – online womenswear data
Fashion price data from the week ending December 09, 2014: The average online price per item and percentage of products on markdown from the top ten womenswear retailers.
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OpinionComment: Never underestimate the power of ‘new’ in retail
While many shoppers turn to online for convenience, stores will always attract consumers who want new and unique products.
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AnalysisPeople: Will the Cath Kidston brand continue to thrive without its founder?
Last month marked the end of an era as Cath Kidston announced her decision to step down from her day-to-day role at the eponymous retailer 21 years after founding the company.