All Multichannel articles – Page 9
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NewsSainsbury’s boss Roberts reassures customers on Christmas availability
Sainsbury’s chief executive Simon Roberts has written to customers to assuage fears over the availability of traditional Christmas products this year.
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OpinionStuart Machin: ‘We believe in stores – they are a true source of competitive advantage’
Building a store estate that is fit for the future is central to our far-reaching transformation programme.
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AnalysisFive steps to tackle the supply chain crisis
Uncover examples of supply chain innovation from the likes of Inditex, Deliveroo, Waitrose, Marks & Spencer, Amazon, Asos and Carrefour in our new report.
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AnalysisThe Great Innovation Race – how Deliveroo, Asos, Burberry and Sainsbury’s are driving agility
Learn where leading brands are investing now to drive innovation across customer experience and supply chain in our new report.
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OpinionTheo Paphitis: ‘Physical vs online is not the conversation any more – next stop, hybrid retailing’
There’s no doubt about it, the world has moved on and as we make it through to the other side there’s a new dawn for retail.
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NewsCard Factory cuts losses as it targets omnichannel growth
Card Factory has reported a reduced first-half loss and said a transformation to an omnichannel model is under way.
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Retail VoiceWhy stores are the future of retail
Despite the rise of ecommerce and online shopping, stores are here to stay, says Amy Bastow, managing director of StorIQ
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NewsMarks & Spencer adds new fashion brands to online stable
M&S is to introduce six more fashion brands to its online platform as it builds its ecommerce operations.
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NewsDeliveroo growth beats expectations as it raids Amazon for senior hire
Food delivery specialist Deliveroo has reported growth “materially ahead of expectations” in its first half, when performance proved resilient as Covid restrictions eased.
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OpinionJo Whitfield: ‘Shopping little and often is here to stay as sustainability rises up agenda’
This year has brought seismic shifts in the food sector, which continues to adjust to the major impacts in trading brought about by Covid and Brexit.
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InterviewInterview: Kingfisher’s Thierry Garnier on building a new mindset at the DIY giant
With the pandemic prompting an acceleration in-store and online innovation, Kingfisher chief executive Thierry Garnier talks us through the group’s new retail formats, its test-and-learn approach and how that has shaped a new way of thinking throughout the business.
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DataRanking: The top 20 retailers to work for in the UK, according to employees
The pandemic has tested retailers and their operations to the limit. But during an unprecedented 12 months, which businesses truly put their people before profit and prioritised the health and wellbeing of their workers like never before? Retail Week has teamed up with Glassdoor to find out the best places to work in retail and why, according to employees.
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NewsGreggs serves up better-than-expected profits as sales climb
Food-on-the-go specialist Greggs expects higher full-year profits than expected after rebuilding sales in the first half.
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AnalysisThe global giants adopting a people-powered, inclusive approach to leadership
Global diversity and inclusion leaders can teach retailers a lot about how to drive forward real change in their organisations. Be motivated by their award-winning strategies in Retail Week’s new report Diversity DNA.
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NewsExclusive: John Lewis bolsters top team with appointment of trading director
John Lewis has raided Accessorize to recruit a new trading director, strengthening the leadership team as the department store group pursues a turnaround.
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NewsMarks & Spencer to launch same-day fashion delivery
Marks & Spencer is to introduce a groundbreaking same-day delivery service for apparel as it builds up online capabilities.
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AnalysisData: What consumers hate about ecommerce in four charts
We surveyed 1,000 consumers to find out what shoppers love and hate about retailers and brands, for our new report The CX Factor.
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Opinion‘Is Asos an 18% worse business now than it was last week?’
“Is our business 18% worse now than it was last week?” That is the question Asos chiefs were asking themselves following a trading update that sparked a share price rout, wiping out almost a fifth of its value within minutes.
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GalleryStore gallery: Online food specialist Farmison moves into bricks and mortar with first store
Online butcher’s shop Farmison & Co has added bricks to its clicks business model with the opening of a store, and more are likely to follow.
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NewsThe Works emerges stronger after ‘intensely challenging year’
Arts and crafts specialist The Works has reported that it is well positioned for the future after navigating the challenges of the pandemic.