Cancelled flights, lost baggage and irate travellers grabbed the headlines, but the opening of Heathrow’s Terminal 5 represented a new dawn for travel retail.

DSGi, Harrods, Boots, Ted Baker and WHSmith were among the retailers that unveiled new store formats last week, which kept the first delayed passengers entertained.

DSGi revealed two new-look Dixons Tax Free stores and its first airport branch of a PC World.

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