All North America articles – Page 24

  • News

    OfficeMax comes under fire over merger deal with Office Depot

    2013-05-10T07:00:00Z

    OfficeMax has come under fire from an investor over its merger deal with Office Depot. Shareholder Eric Hollander has sued the retailer’s directors - including the chief executive and chairman - while seeking to block the deal. He called the proposed $1.2bn (£771.4m) all-stock deal “grossly inadequate”.Under the terms of ...

  • News

    JC Penney uses social media to win back shoppers

    2013-05-10T07:00:00Z

    JC Penney is using social media to try to win back shoppers. The troubled department store group acknowledged that customer numbers fell because of former chief executive Ron Johnson’s elimination of coupons and Sales in favour of regular low prices.JC Penney posted a video on Facebook with the message: “What ...

  • News

    Sales at Safeway slip during first quarter

    2013-05-03T07:00:00Z

    Sales at Safeway slipped to $9.99bn (£6.62bn) during the first quarter ended March 23, from $10bn (£6.31bn) the previous year.Net income increased 63.1% to $118.9m (£78.8m). Identical store sales were up 1.5% during the period, including a 0.4% positive impact because of a calendar shift, meaning New Year holiday sales ...

  • News

    Supervalu reports year-on-year net sales decline

    2013-05-03T07:00:00Z

    Supervalu has reported net sales of $3.89bn (£2.58bn) and a net loss of $1.41bn (£934.4m) for its fourth quarter ended February 23.The 2.3% year-on-year decline in net sales primarily reflects a decrease in identical store sales of 4.1% for retail food and 2.6% for the Save-A-Lot discount chain.In March, Supervalu ...

  • Johnson, who formerly ran Apple’s retail arm, wanted to focus on shop-in-shops at  JC Penney, such as those it has with Sephora
    Analysis

    Analysis: Where Ron Johnson went wrong at JC Penney

    2013-05-03T07:00:00Z

    Ron Johnson was US retail’s golden boy - until he was ousted from JC Penney last month. Rebecca Thomson looks at what went wrong.

  • Amazon may broaden its Amazon Fresh grocery offer following a pilot
    Analysis

    International analysis: Amazon set to dominate despite growth slowing

    2013-05-03T07:00:00Z

    Amazon’s results last week gave some hope for multichannel competitors, particularly internationally, as growth slowed to 22% in its first quarter.

  • John Lewis sets the standard for how employees can help provide a better experience for customers
    Opinion

    Comment: Customer focus is the missing ingredient

    2013-05-02T07:00:00Z

    Once upon a time, a trip to the US gave a foretaste of the future of retailing, in terms of store design and new formats.

  • News

    Walmart begins marketing selected new brand launches

    2013-05-01T07:00:00Z

    Walmart has begun marketing selected new brand launches using more experiential promotional tactics.There will be increased promotional events in Walmart parking lots and outside stores in ‘mobile brand boxes’.Initiatives could range from interactive simulators and games to pop-up demonstration areas.

  • News

    Gap to franchise Old Navy internationally

    2013-04-26T07:00:00Z

    Gap will begin franchising Old Navy internationally from next year.“Over the next five years, key to our continued success will be pushing the envelope further to make shopping seamless to customers through our digital strategy, while seizing the opportunity for Old Navy in untapped international markets,” said chief executive Glenn ...

  • News

    JCPenney unveils plans to enhance financial position

    2013-04-26T07:00:00Z

    Troubled department store group JCPenney has unveiled plans to enhance its financial position, having burned through $10m (£6.56m) in the fiscal year ended February 2, prompting liquidity concerns. As part of the process, the retailer has drawn $850m (£556.7m) from its $1.85bn (£1.21bn) committed revolving credit facility. Proceeds will fund ...

  • News

    Amazon to launch Appstore for Android in almost 200 countries

    2013-04-24T14:01:00Z

    Amazon has revealed plans to introduce its Appstore for Android to almost 200 countries in the coming months, as it seeks to boost digital content revenue and take on rivals such as Apple and Google.Developers are being invited to submit apps for distribution in countries including Australia, Brazil, Canada, South ...

  • News

    German hard discounter Aldi Süd opens nine stores in Texas

    2013-04-19T07:00:00Z

    German hard discounter Aldi Süd opened nine stores in Houston, Texas last week.The retailer wants to open 30 new shops over the next two years, investing more than $125m (£81.5m) in the Houston Metro area.The launch extends Aldi’s Texan presence, which is focused on the Dallas/Fort Worth district, which it ...

  • News

    Rakuten signs up to MasterCard's new digital wallet service

    2013-04-17T07:00:00Z

    Japanese ecommerce business Rakuten has signed up to MasterCard’s new digital wallet service,MasterPass, for its US site.Customers will be able to use the service to buy online or via their mobile using stored payment credentials. Those using the service will receive additional promotions to encourage repeat visits.Roger Andelin, president and ...

  • News

    JC Penney's chief executive Ron Johnson ousted

    2013-04-12T07:00:00Z

    JC Penney’s chief executive, former Apple Retail boss Ron Johnson, has been ousted and replaced by his predecessor at the US department store group, Mike Ullman.In the year to January 28, JC Penney turnover plummeted 25% to $12.98bn (£8.5bn) and the retailer amassed nearly $1bn in losses.Johnson had been attempting ...

  • News

    Whole Foods Market to build commercial-scale greenhouse

    2013-04-12T07:00:00Z

    Whole Foods Market is to build a commercial-scale greenhouse on top of one of its stores.The retailer will build a 20,000 sq ft rooftop greenhouse above its new store in the Gowanus neighbourhood in Brooklyn, New York. The project will be in partnership with urban greenhouse specialist Gotham Greens.Produce grown ...

  • Uniqlo aims to open 1,000 stores in both China and the US by 2020
    Analysis

    International analysis: Uniqlo has work to do to meet ambitious targets

    2013-04-12T07:00:00Z

    Fast Retailing’s president and chairman Tadashi Yanai has topped US magazine Forbes’ 2013 list of the 50 wealthiest people in Japan.

  • News

    OfficeMax launches small-format store

    2013-04-10T07:00:00Z

    OfficeMax has launched a small-format store called OfficeMax Business Solutions Center.The initiative follows the retailer’s strategy of consolidating its big-box office supplies shops into smaller, more interactive stores.The first Business Solutions Center opened in Milwaukee. The store will offer tailored services and products, catering to the needs of small businesses. ...

  • Walmart plans to extend its trial of shipping online orders from stores
    Analysis

    International analysis: Walmart steps up to the multichannel plate

    2013-04-05T07:00:00Z

    The world’s largest retailer, Walmart, has revealed it will be piloting in-store collection lockers in its home market.

  • News

    Department store JC Penney revives abandoned pricing strategy

    2013-04-05T07:00:00Z

    Department store group JC Penney has revived the pricing strategy it had abandoned, which involves increasing prices of private label lines then discounting them as a means of improving sales and margins.The retailer began changing merchandise prices in March and will complete the process this month, according to a JC ...

  • News

    Drugstore operator CVS launches iPad app

    2013-04-03T07:00:00Z

    Drugstore operator CVS has launched an iPad app that enables customers to explore a virtual 3D CVS/Pharmacy store and shop from their tablet. The app is the first of its kind and incorporates an interactive interface using gesture-based movements.Brian Tilzer, senior vice-president and chief digital officer of CVS/Pharmacy, said: “Our ...