All Online retail & ecommerce articles – Page 18
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News
THG and Frasers launch Ingenuity tie-up
THG and Frasers have today announced a multi-year partnership on the health and beauty giant’s Ingenuity platform.
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Interview
B&Q and Boots directors offer updates on AI investments
Recognised as ‘AI Adopters’ in Retail Week’s eponymous report, senior leaders from the homewares and beauty sectors lift the lid on their business AI strategies and the transformational tech generating real returns.
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Innovation of the Week
Moonpig develops AI tools to keep customers coming back
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Analysis
Summer washout: How are fashion retailers coping?
After the sixth wettest spring on record, the UK summer has been pretty dismal so far. Retail Week looks at how fashion retailers are coping with the unseasonable weather.
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News
Uber Eats grocery orders to be picked and packed by couriers
Rapid delivery Uber Eats delivery riders will now pick and pack grocery orders while customers speak with them on the phone.
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News
Gymshark launches new ‘100% gym’ platform
Gymshark is sharpening its focus with the launch of a new brand platform to set it apart from an “ever-growing list of athleisure and sportswear players in the market”.
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News
Exclusive: Matches accused of ‘scamming’ shoppers
Matches has received a flurry of poor feedback and been accused of “scamming” shoppers since it was put into administration by Frasers Group earlier this year, according to data shared with Retail Week by TrustPilot.
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Data
What shoppers really think of retailers’ return policies
As fashion pureplays Oh Polly and PrettyLittleThing revise their returns policies, Retail Week’s latest research report asks 1,000 UK online shoppers for their views on returns
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News
Co-op expands locker partnership with InPost
C-store specialist the Co-op has expanded its in-store parcel locker tie-up with InPost and is looking to triple the number of lockers across its store estate.
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News
Exclusive: Quiz relaunches online at Debenhams
Fashion retailer Quiz has relaunched online at Debenhams, Retail Week has learned.
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Opinion
‘Raise your hand if you too have been victimised by a Sports Direct mug’
A few weeks ago I did something very out of character. I placed an order at Sports Direct.
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Analysis
The path to purchase: key trends defining the consumer shopping journey
This deep dive is the first in our new ’Consumer 2025 – from acquisition to advocacy’ series.
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News
Jack & Jones and Vero Moda owner joins forces with tech platform to boost loyalty
Danish fashion retailer Bestseller, which owns Jack & Jones, Vero Moda and Only, has announced a new partnership with Swedish technology platform Voyado in a bid to boost customer loyalty and personalisation.
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News
Lib Dems pledge to replace business rates system in manifesto
The Liberal Democrats have pledged to replace the business rates system with a “commercial landowner levy” as part of their election manifesto.
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News
Exclusive: Pets at Home support team jobs impacted by restructuring
Pets at Home is in consultation about several jobs on its support team, Retail Week can reveal.
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Innovation of the Week
Ikea pays real money to workers in metaverse store
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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News
PrettyLittleThing becomes latest retailer to charge for returns
Fast-fashion pureplay PrettyLittleThing (PLT) has become the latest retailer to introduce a returns fee for customers.
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News
Waitrose snaps up meal-kit service
Waitrose has snapped up meal-kit delivery service Dishpatch in a deal the upmarket grocer says aligns with its ambitions to be the “home for food lovers”.
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News
Amazon faces £1bn damages claim by UK retailers
A £1bn damages claim has been filed against Amazon in “biggest collective action ever” launched by UK retailers.
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News
Exclusive: Sainsbury’s to offer Klarna on general merchandise and clothing
Supermarket giant Sainsbury’s has become the latest retailer to offer buy now, pay later across its general merchandise and clothing brands through a new partnership with Klarna, Retail Week can reveal.