All Online retail & ecommerce articles – Page 20
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NewsOfcom review paves way for Royal Mail to scrap Saturday deliveries
Royal Mail could be given the green light to scrap Saturday deliveries as part of an Ofcom review into how the UK’s postal service may need to be updated.
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AnalysisStores vs online − which won the wallets of Christmas shoppers?
Retail saw a stores renaissance in 2023, as many shoppers returned to bricks and mortar following a surge in online shopping during the pandemic.
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NewsShein opens up design competition to international designers
Shein has expanded the in-take for its fashion design competition, Shein X, to include global applicants for the first time as it continues to look for up-and-coming designers.
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NewsHolland & Barrett teams up with THG for supply chain overhaul
Holland & Barrett has proposed a three-year partnership with THG’s tech arm Ingenuity as it undergoes a “multimillion-pound redevelopment of its supply chain”.
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NewsOcado Christmas sales hit ‘highest ever level’
Ocado has posted growth in sales as it delivered “another record Christmas and hit its highest-ever level of sales” over the peak trading period.
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NewsWilko set to open two more UK stores
Wilko is continuing its roll-out of new concept stores across the UK with two new stores set to open in spring.
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NewsBrandAlley acquires footwear resale platform The Edit LDN
Online retailer BrandAlley has acquired a majority stake in footwear resale platform The Edit LDN.
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DataMerry click-mas: Top 50 most-visited retail websites for Christmas
To understand how retailers fared online over the crucial golden quarter, we teamed up with Similarweb to track how many visits the biggest retail websites in the UK received from Black Friday to New Year’s Eve
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NewsHelloFresh slapped with fine for spamming customers
Recipe-in-a-box retailer HelloFresh has been slapped with a £140,000 fine by the Information Commissioner’s Office for sending millions of spam emails and texts.
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Supplier InsightAI-enhanced CX: Four retail disruptors making it happen
Secret Sales, Cotton Traders, Love the Sales and 77 Diamonds reveal how they have invested in AI, what the results have been and where they plan to go next with the technology in 2024
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NewsProCook wary of Red Sea impact as Christmas trading breaks even
While ProCook said Christmas trading was in line with expectations, it remains wary of the macroeconomic environment and the impact of ongoing geopolitical supply chain issues.
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NewsAmazon warehouse workers set first-ever strike date at Birmingham depot
Amazon workers at a fulfilment centre in Birmingham are set to strike for the first time in January over pay and working conditions.
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Retail VoiceHow to banish basket abandonment and drive loyalty
Billions more pounds a year could be spent by shoppers if online checkouts were simplified. Mastercard examines how retailers can streamline their services to ensure consumers don’t fall at the final hurdle
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AnalysisThe top retailers for CX as voted for by UK shoppers
Marks & Spencer and eBay are among the businesses named by consumers in Retail Week’s How They’ll Spend It 2024 report for offering the best shopping experiences.
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NewsAsda poaches first ever chief digital officer from Morrisons
Supermarket giant Asda has hired its first chief digital officer Matt Kelleher from rival Morrisons.
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AnalysisThe stories that rocked retail in 2023
2023 was frequently a tough year for retail. From the ongoing cost-of-living crisis to the travail of the pureplays and the collapse – and rebirth – of a much beloved high street institution, here are the stories that shook the industry
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InterviewQ&A: Ann Steer on reinventing Freemans in a year of ‘aggressive’ transformation
Freemans chief executive Ann Steer speaks to Retail Week about a year of “aggressive” change for the business following the move that transformed Freemans from a traditional mail-order catalogue business to a modern digital department store
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NewsAmazon strike action to spread to Birmingham
Amazon workers at a new flagship fulfilment centre in Birmingham are set to strike in the new year, building on industrial action already seen at Coventry and Rugeley.
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NewsAlibaba chief strengthens grip after taking over ecommerce business
Alibaba Group chief executive Eddie Wu has been named as the new chief executive of its domestic ecommerce arm Taobao and Tmall Group.
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Retail VoiceReflecting on the biggest ecommerce drivers of 2023
From delivering on delivery to winning websites, Elavon’s Michael Bosshammer takes a look at the key areas retailers should focus on for 2024